Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 94% delle recensioni ha 5 stelle
  • Il 3% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
Data modifica: 21 febbraio 2023

I wrote a review a while back and wanted to update that we still LOVE this app. We could not ship FedEx on Shopify without it! Their customer support is the best. Shashi Kumar even setup a Zoom call and worked with us to iron out an issue that was on FedEx's side. Shashi went above and beyond to help us and to make sure all was good. Their team responded very quickly to our request for help and walked us through the necessary steps to keep things running smoothly. Highly recommend!

******
This app is fantastic! Exactly what I was looking for and I was so glad to learn about it. We had tried for a really long time to integrate Fed Ex with Shopify and it was impossible. But, now with this app, we can, finally, offer Fed Ex shipping and our one rate! Love it! Jon was incredibly helpful in helping us with onboarding and answering all our questions. So glad to be able to offer Fed Ex shipping as an option now and this app makes it possible!

ThumbPRO
Stati Uniti
11 mesi di utilizzo dell’app
12 luglio 2022

The APP has a Lots of Options for FedEx, and the Support is very Responsive and help with any Issues that you may have.

Sadaf.com
Stati Uniti
10 mesi di utilizzo dell’app
6 ottobre 2021

We had to go through some tests and adjustments to get things going, but the team was very responsive and helpful along the way.
I definitely recommend the app!

Coravana
Stati Uniti
10 mesi di utilizzo dell’app
PluginHive ha risposto 28 ottobre 2021

Thank you for the review. We are happy to know that our team was helpful. It means a lot to us.

24 giugno 2021

Great Technical Support! A total walkthrough about the app that makes it easy to use! If you're using FedEx shipping I would recommend this App.

Movement Food
Canada
10 mesi di utilizzo dell’app
PluginHive ha risposto 2 luglio 2021

Thanks a lot for recommending the app and appreciating our support team.

9 marzo 2021

Exceptional customer service and a huge time saver for label creations with accurate shipping costs!

J. Willy Krauch & Sons
Canada
10 mesi di utilizzo dell’app
PluginHive ha risposto 12 marzo 2021

Thank you for leaving us a review. We really appreciate you taking the time out to share your experience with us. Also, it’s a pleasure to know that the app is up to your expectations.

24 gennaio 2023

The support is very helpful specially to Miss Addina. She help me troubleshoot our issues. Highly recommend this app.

Learning Plus PH
Filippine
10 mesi di utilizzo dell’app
29 ottobre 2021

The staff is extremely helpful! Setting up FedEx shipping is pretty complicated when it comes to getting your authentication key, printing test labels, etc. These guys were really helpful getting us approved with Fedex and customizing our settings so our negotiated rates showed currently.

Bands 4 Bros
Stati Uniti
10 mesi di utilizzo dell’app
PluginHive ha risposto 15 novembre 2021

We’re glad our team was able to help you streamline the FedEx shipping process with negotiated rates for your store. Thank you so much for taking out the time to leave us a 5 star review.

Data modifica: 15 giugno 2022

If you are doing most of your shipping fulfillment with Shopify, This is the best FedEx label solution as of December 2021, as Shopify only supports USPS, UPS, and DHL for shipping from the US. If you are using the FedEx website to fulfill, this will cut down the amount of time to at least 1/5, if not more. The only thing I cannot comment on is the shipping rates shown to customers in their checkout process. We use another app to calculate that. Lastly, their support team is great. We have had two or three problems with setup or software bugs, but they get back to us within an hour with solutions or workarounds. Bug fixes come in two or three hours following.

CONTROL
Stati Uniti
10 mesi di utilizzo dell’app
28 novembre 2021

This app is worth the 5 stars just for the help from customer service. Sorting out the shipping is complicated however you do it, buy having this app it helps to integrate it to your checkout so customers can see live rates and any taxes. Plus it takes out any risk of copy/paste or re-typing customers address because you can print labels directly .

KomuniK8 Handmade
RAS di Hong Kong
9 mesi di utilizzo dell’app
PluginHive ha risposto 15 dicembre 2021

Thank you for recommending the app and we’re glad that the app saves you time and helps avoid errors. Thank you so much for appreciating the support team. We strive to provide a seamless shipping experience to our customers. Wishing you good luck.

21 marzo 2023

I had difficulties getting our FedEx rates to reflect the same on our website. Thanks to Manohar helping me fix the issue on a Zoom meeting, our store is showing the correct rates.

Manohar provided rapid response and excellent customer service.

Raptor Attachments
Stati Uniti
9 mesi di utilizzo dell’app
PluginHive ha risposto 21 marzo 2023

Thank you so much for your review and for using PH Ship, Rate & Track for FedEx app! We're pleased to hear that our team was able to help you in displaying accurate FedEx Freight shipping rates on your website.

If you have any further questions or concerns, please don't hesitate to reach out to us. Thank you for choosing PluginHive, and we look forward to serving you again in the future.

Regards,
PH Ship, Rate & Track App Team