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Customer service is great and app is easy to use. Only issue I had was with set up and learning all the details for alcohol shipping. App makes shipping so much easier!
Thank you for sharing the kind words with us. We are happy to assist you with the integration and our goal is to make sure you have a seamless experience in shipping.
Super helpful support. The technician was able to share my screen and walk me though the set up questions, and checked to ensure everything was working properly.
We are happy to know that our support has helped in setting up the checkout rates for your store. Thank you for leaving us a great review.
Thank you Anees! Thank you Anees! Thank you Anees! Thank you Anees! Thank you Anees! Thank you Anees
Thank you so much for leaving us a 5 star review and appreciating our team member Anees!
We have used this daily for over a year now. We are still happy with it. We used to copy and paste addresses into the FedEx Ship Manager. This saves us time and reduces errors. Whenever we have a question, someone is quick to help us.
Thank you for your kind and encouraging words. It was a pleasure working with you and we look forward to seeing your Shopify store grow while we continue to support you.
super helpful. couldn't figure smth out and they offered to do a zoom call with me within minutes. highly recommended for your order fulfillment needs.
We just installed this app and they have a wonderful customer and technical support. The app seems to be very accurate and they are very flexible and take note on the needs of the customer
Thank you for leaving a review. Its great to know that you are happy with the app and the service.
This app makes shipping easy! The customer support is also extremely helpful, and they are quick to resolve any issues.
We’re so glad to hear that this app makes shipping easy for you and our support team has been helpful.
Really glad to be using this app. It is highly efficient and makes shipping with Fedex super easy. They also have great customer service. One of the agents, Addina, was very helpful and so patient in guiding through the issues that I was facing. Highly recommend this app!
At PluginHive it's our goal to make the shipping process as quick and as seamless as possible for the online merchants and to support them in all possible ways to achieve it. We are so glad that this was your experience. It's wonderful that you are enjoying using our application. Thanks so much
The support team has always been very responsive to any queries I have, often offering to do what is required instead of just passing me off to a knowledge base somewhere to figure it all out myself. Highly recommend!
We are glad to know that we were helpful in the process of your account integration with FedEx. Thanks a lot for recommending our app.
Love this app & their customer service! We are saving time & money by being able to print FedEx labels from our Shopify store. We used to manually type in the order addresses into FedEx.com which opened us up to incorrectly inputting the addresses. We also had to enter the weights & dimensions of each box. We contacted customer service to help us integrate our FedEx account with their app. Addina quickly responded to our email and had us all setup within the hour. We wish we would have set this up sooner.