レビュー (541)

総合評価
4.9
評価レベルごとの件数
  • 評価の94%は5つ星です
  • 評価の3%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2021年7月21日

The support team at PlugInHive has been so wonderful so far, I just wrote an email to ask for support and Addina has been very quick with my needs. This is the excellent customer service one can expect.

Eme-té
アメリカ合衆国
アプリの使用期間:13日
PluginHiveが返信しました 2021年7月27日

Thank you for taking out the time to leave us a review and appreciating out support team.

2022年11月8日

All of the customer support team are very supportive through the integration with FedEx. They do fast respond to give feedback on my issues and are always straight to the point with the solutions. Very polite. Especially Manohar V and Addina. I found the wrong setting with the packaging and calculation rates which I don't understand. But they quickly resolved the issue. They helped me very well. Thank you

By The Sea Bali
インドネシア
アプリの使用期間:12日
2023年10月23日

Easy to use. Instructions were clear and concise. Sibi was very helpful!

indulgencechocolatiers
アメリカ合衆国
アプリの使用期間:12日
2020年5月7日

FedEx Rates, Labels & Tracking has helped us get much more accurate shipping rates for our customers. And the support team is extremely responsive and helpful. They were able to solve a technical issue with Fedex rate calculation that was generating wonky rates. We couldn't recommend the app more!

MeatCrafters
アメリカ合衆国
アプリの使用期間:12日
2022年1月24日

Great App and unrivalled support. Jon was very helpful with the guided setup instructions, would highly recommend this app.

Moose Scooters
イギリス
アプリの使用期間:11日
PluginHiveが返信しました 2022年2月28日

We appreciate your encouraging feedback. We thank you for using and recommending our app. Please feel free to reach out when you need help.

2023年2月17日

I had some issues setting up the app but I reached out to their support and got very quick help from Sibi F. They were able to set up a zoom call with screen share and he walked me through the entire integration. Very helpful!

Alpine Rings
アメリカ合衆国
アプリの使用期間:11日
2023年10月19日

Yo tuve un problema con FedEx shiping labels, contacte a soporte y tuve una respuesta inmediata acompañada de una llamada.
El plugin es muy completo y ayuda bastante a integrar FedEx a Shopify

Toomey's Mardi Gras
アメリカ合衆国
アプリの使用期間:10日
編集日:2021年6月2日

**UPDATE JUNE 2 2021
Pluginhive actively worked to help fix the API issues once they were able to finally identified the issue. We are no longer experiencing the issues mentioned below (kept the original issue for documentation purposes).
For that reason - I updated the 1 star rating to a 4 star rating. We appreciate the promptness and diligence by Pluginhive on achieving resolution on this topic. -----------------------------------------------------------
This plugin wont always fetch rates from Fedex. Contacted customer support and sent in screenshots of the error showing that there were no rates and that we dont ship to your state.. Their response was that they tested it and got a rate. I explained to them it is happening sporadically, and again provided new screenshots of more customers errors. They responded with that they tested it once and got a rate. At this point we are going to drop their service and find another. We lost a considerable amount of sales from this error and it seems that pluginhive doesn't care. If you are planning to have a high volume ecom store, i would avoid this app.

Yakima Valley Hops
アメリカ合衆国
アプリの使用期間:9ヶ月
2019年8月5日

This application meets our complete requirements. The support we have received for our store was incredible. They responded quickly and the issues we were facing. Since Shopify does not have built-in FedEx integrated, we tried this application and works flawlessly.

BuDhaGirl
アメリカ合衆国
アプリの使用期間:10日
2023年10月18日

Very helpful team, i like the app . Highly recommended

CUPS Studio
アラブ首長国連邦
アプリの使用期間:8日