レビュー (541)

総合評価
4.9
評価レベルごとの件数
  • 評価の94%は5つ星です
  • 評価の3%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年8月20日

Customer service was fast and able to handle the issue I had with Rates

Smart On X
アメリカ合衆国
アプリの使用期間:14日
PluginHiveが返信しました 2024年10月16日

Thank you for your feedback! If you have any further questions or need assistance, feel free to reach out!

2021年12月17日

Esta muy bien el plug solo le agraegaria mas tiempo en cuanto reportes, dejaria todo el año para consumo ya que solo dan 30 dias. Opcion de configurar idioma

Carolinas Shoes
メキシコ
アプリの使用期間:約2年
PluginHiveが返信しました 2022年1月13日

Thank you for sharing your thoughts about our application. This helps us improve our application. We'd like to jump in and address any queries that you may have. Looking forward to working with you soon.

2021年11月18日

The App is reasonably complicated to set up but then logistics, in general, is overly-complicated in the first place! However, after perseverence with FedEx and the Ship team we got it going and, well, not sure how I ever managed before. I wish I could have had access to a FedEx account and this app 3 years ago!!!

WRAPTIE
台湾
アプリの使用期間:2年弱
PluginHiveが返信しました 2021年12月16日

Thank you for recommending the app and sharing how easy the shipping process becomes with this app.

2020年12月31日

I had been looking to move all our shipping to FEDEX because USPS sucks. I was referred this app. After some troubleshooting It works and I am a happy customer! Keerthi is the best (pray you get her). She helped me very well.

HommeFemmeLA
アメリカ合衆国
アプリの使用期間:2年弱
PluginHiveが返信しました 2021年1月4日

Thanks a lot for the review. We’re glad to know you are happy with the Shopify FedEx app and our service.

2021年2月7日

Very useful app and a great support team. It would be nice to have a .csv import solution for selecting which orders do you want fulfilled instead of ticking every single one you want. An option for not automatically fulfilling the orders with their tracking code would also be interesting for us. Printing labels without automatically fulfilling orders so you have 2 different options you can work with.

Hey Harper
ドイツ
アプリの使用期間:1年以上
PluginHiveが返信しました 2021年2月11日

Thank you for taking the timeout to leave us a review. Your feedback helps us to improve our products.

2019年9月27日

This app will save a lot of time manually generating fedex labels. The setup took longer than I expected and we've encountered a few small hiccups with some of the smaller features within the app. However, the core functionality works well and the support team is very responsive.

VEDA
アメリカ合衆国
アプリの使用期間:1年以上
編集日:2021年6月2日

**UPDATE JUNE 2 2021
Pluginhive actively worked to help fix the API issues once they were able to finally identified the issue. We are no longer experiencing the issues mentioned below (kept the original issue for documentation purposes).
For that reason - I updated the 1 star rating to a 4 star rating. We appreciate the promptness and diligence by Pluginhive on achieving resolution on this topic. -----------------------------------------------------------
This plugin wont always fetch rates from Fedex. Contacted customer support and sent in screenshots of the error showing that there were no rates and that we dont ship to your state.. Their response was that they tested it and got a rate. I explained to them it is happening sporadically, and again provided new screenshots of more customers errors. They responded with that they tested it once and got a rate. At this point we are going to drop their service and find another. We lost a considerable amount of sales from this error and it seems that pluginhive doesn't care. If you are planning to have a high volume ecom store, i would avoid this app.

Yakima Valley Hops
アメリカ合衆国
アプリの使用期間:9ヶ月
2021年8月10日

So far, amazing. The customer support and zoom/google meet calls have been a huge help. The only thing we need added to this app is to generate labels for a multiple package shipment.

GRID Engineering
カナダ
アプリの使用期間:7ヶ月
PluginHiveが返信しました 2021年8月30日

Thank you for taking the time out to leave us a review. And the good news is that generating labels for a multiple package shipment is a feature which the app already has. Request you to contact support if you need help using it.

2021年2月4日

I had a lot of technical issues with integrating the app with my Fedex account but the team were really great and went above and beyond to help me fix everything. Very speedy responses from customers services reps. I look forward to using this app print my labels.

La Gent
イギリス
アプリの使用期間:7ヶ月
PluginHiveが返信しました 2021年2月10日

Thanks for taking the time to share your thoughts and feedback with us. We appreciate it!

2020年12月5日

Best way I've found to use FedEx with Shopify (have also tried ShipStation and Shippo). That said, it's still not great – doesn't handle partial orders or multiple locations very well, the signup process is weird (you have to email them and wait a day or two), etc.

Narwall
アメリカ合衆国
アプリの使用期間:4ヶ月
PluginHiveが返信しました 2020年12月8日

Thank you so much for choosing the Shopify FedEx App after assessing the external shipping solutions. Regarding the sign up process, currently FedEx takes a day to approve the FedEx labels for each store. However, we are partnering with FedEx to make the on boarding experience more seamless for the merchants. Our team is actively working on this app and handling partial orders feature is prioritized in the product road map. Our team will also discuss with you to understand more about multi warehouse requirement and will let you know the feasibility.