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Shashi Kumar is my favorite custom support agent. He worked with me on a zoom call to problem solve and figure out my problem. Thanks Shashi!
While it doesn't have the same functionality of Shopify's native shipping options, this is easily the best option for shipping with FedEx through Shopify. Once set up, the app is easy to use and operates as promised. Perhaps most importantly, the support team is fantastic and helpful. If you're hoping to streamline your shipping process and use FedEx and Shopify, this is what you're looking for.
Thank you for recognizing this app as the best option for shipping with FedEx through Shopify and for appreciating our support. It means a lot.
Fantastic experience. Integration with Fedex was easy, documentation is good, and the support team is amazing. Recommended!
Keerthi was very helpful. She was patient with all our inquiries and have guided us step by step. The response was also quick, and her energy was very welcoming. Excellent customer service, would recommend!
Best app I found for FedEx shipping. Once you are familiar with the workflow and have configured it correctly - works as expected. They have great support too. They even call you back when you have requested it and solving your problem. They provide great remote support. Definitely can recommend them & their app!!
Our online hardwood flooring retail business uses this app to ship small packages and large freight shipments too. Honestly, Fedex has been a massive nuisance for our business over the 6+ months it has taken us to get everything working with them. It's a difficult company to navigate and not a great customer experience...HOWEVER! The guys making this app possible have saved the day! Had it not been for their amazing customer service and willingness to accommodate almost ALL of our shipping needs, we probably would have abandoned Fedex months ago. Zeeshan, and the entire support team for this app, is quick to respond, always happy to help, and goes the extra mile all the time.
If you need to use Fedex for your shopify store, this app is the best one for you! It's so cool to have an app that can change to accommodate your needs on the fly...these guys are so quick to add new features that you rarely have to wait more than a few weeks before you've got what you need.
A++++
I initially had some issues trying to get my products integrated and figuring out how to ship manually, but after a Zoom call with Sibi, my troubles are behind me. He was very patient and answered all of my questions and even walked me through a couple of different scenarios. Thanks for the help!
Thank you for sharing your positive experience with us. We're glad to hear that our team provided a virtual overview of the PH Ship, Rate & Track for FedEx app that helped you set up your business-specific shipping requirements. We're also happy to have simplified the process of printing FedEx shipping labels for you.
If you have any further questions or concerns, please don't hesitate to reach out to us. We're always here to help.
Regards,
PH Ship, Rate & Track App Team
Really amazing support and app at all. Recommend everyone!! Thanks a lot for really fast solving my problem
We are glad to know that our support has helped in setting up the rates. Thank you for recommending our app. This means a lot us.
The pluginhive team helped me get the Fedex Cert approved quickly and helped me find answers when it was discovered Fedex had problems with their authentication server.
We’re glad we could help you get the answers from FedEx and get your label evaluation done. Thank you for the review
useful app and best customer service ever! i would recommend to use this app, no more hand writing for orders :)
Thank you so much for leaving us a review. Your feedback means a lot to us and we’re glad the app is meeting your requirements.