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This app significantly eases the process of shipping. From packaging to tracking it simplifies the work involved. The documentation is excellent and on the rare occasion when I've needed help, the support team has been quick, knowledgable and thorough.
Hey All,
We just downloaded this app and it's extremely helpful. Customer service is great and the advantages to having this app are incredible. Please try on your Shopify store.
Cheers!
One of theeee Best and Thee most useful apps to all the store owners using FEDEX and relying on other thirdparty apps for their shipments.have been using this app for 3 months and the support from this team was really really good be it with initial set up or analyzing any issues or questions that needs to be looked in to ASAP to meet your requirement to customize the app to you need.
App works great! Customer Service responds quickly. Easy to use. I've had a great experience using this app.
Thank you for your positive review! We're happy that we were able to help you with printing FedEx shipping labels easily and fulfilling your orders using the right packaging methods.
If you need any further assistance, please don't hesitate to reach out to us. Our team is always available to help.
Regards,
PH Ship, Rate & Track App Team
Excellent customer service! I had an issue, clicked for help then someone contacted me within minutes to help. They sent a zoom link and guided me through an issue in minutes. Sibi was the representative that initiated the zoom. He was extremely knowledgeable, professional and helpful. I am very satisfied with the service. I highly recommend!
Excellent tutorial of the Plugin Hive app. Sibi was very helpful in explaining every step of the app. Answering all the questions I had. The app is easy to navigate through.
Shashi Kumar is my favorite custom support agent. He worked with me on a zoom call to problem solve and figure out my problem. Thanks Shashi!
Keerthi was very helpful. She was patient with all our inquiries and have guided us step by step. The response was also quick, and her energy was very welcoming. Excellent customer service, would recommend!
Best app I found for FedEx shipping. Once you are familiar with the workflow and have configured it correctly - works as expected. They have great support too. They even call you back when you have requested it and solving your problem. They provide great remote support. Definitely can recommend them & their app!!
I initially had some issues trying to get my products integrated and figuring out how to ship manually, but after a Zoom call with Sibi, my troubles are behind me. He was very patient and answered all of my questions and even walked me through a couple of different scenarios. Thanks for the help!
Thank you for sharing your positive experience with us. We're glad to hear that our team provided a virtual overview of the PH Ship, Rate & Track for FedEx app that helped you set up your business-specific shipping requirements. We're also happy to have simplified the process of printing FedEx shipping labels for you.
If you have any further questions or concerns, please don't hesitate to reach out to us. We're always here to help.
Regards,
PH Ship, Rate & Track App Team