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I love the Support that this App gives! Shashi Kumar is very hands on and gives great tech support. He was very concerned about my issue that i was having and went above and beyond expectations.Thanks for the zoom call and If i ever have a problem i hope to get you again.
Customer support was very responsive and helped me get setup - really appreciate it! Great app, used our negotiated rates and worked pretty much out of the box. Sibi was a great agent to work with.
We used this plug-in to connect our Fedex account with shopify. Process is very easy and user friendly.
Also Plug-in Hive support is Excellent and quickest, they had provided full overview of plugin over call, also they work on customer suggestion make process more smoother. :)
Great customer service!
All worked good, The help understanding of the software went good also.
Would recommend going a little slower from the standpoint of Tech. talking
about how it all works & setting it up.
Great support team! Sanoop helped us to resolve our issue and we're satisfied with the outcome. They are helpful!
Excellent Customer Service, Friendly and Knowledgable. THANK YOU!
Sibi was super helpful. He hopped on Zoom and got my one rate connected in less than 20 min! I really found him helpful and the rates are correct on our store! The App was super easy to connect as well! than you!
Thank you for taking the time to share your feedback. We're pleased to hear that our team was able to help you in displaying accurate FedEx One Rate shipping rates at the checkout.
If you have any further questions or concerns, please don't hesitate to reach out to us. Thank you for choosing PluginHive, and we look forward to serving you again in the future.
Regards,
PH Ship, Rate & Track App Team
Sibi did a great job! Great customer service! The app is user friendly!
Had a wonderful walk through about the process start to finish. Was encouraged to contact support if I had questions with Fedex. Manohar was helpful in all my questions. Also very helpful to return as shipments increased.