Avaliações (542)
Refinar
-
Por classificação
Sibi was very helpful with addressing all the issues i had.
We had to go through some tests and adjustments to get things going, but the team was very responsive and helpful along the way.
I definitely recommend the app!
Thank you for the review. We are happy to know that our team was helpful. It means a lot to us.
Great Technical Support! A total walkthrough about the app that makes it easy to use! If you're using FedEx shipping I would recommend this App.
Thanks a lot for recommending the app and appreciating our support team.
Exceptional customer service and a huge time saver for label creations with accurate shipping costs!
Thank you for leaving us a review. We really appreciate you taking the time out to share your experience with us. Also, it’s a pleasure to know that the app is up to your expectations.
Quick response and fix
The staff is extremely helpful! Setting up FedEx shipping is pretty complicated when it comes to getting your authentication key, printing test labels, etc. These guys were really helpful getting us approved with Fedex and customizing our settings so our negotiated rates showed currently.
We’re glad our team was able to help you streamline the FedEx shipping process with negotiated rates for your store. Thank you so much for taking out the time to leave us a 5 star review.
If you are doing most of your shipping fulfillment with Shopify, This is the best FedEx label solution as of December 2021, as Shopify only supports USPS, UPS, and DHL for shipping from the US. If you are using the FedEx website to fulfill, this will cut down the amount of time to at least 1/5, if not more. The only thing I cannot comment on is the shipping rates shown to customers in their checkout process. We use another app to calculate that. Lastly, their support team is great. We have had two or three problems with setup or software bugs, but they get back to us within an hour with solutions or workarounds. Bug fixes come in two or three hours following.
This app is worth the 5 stars just for the help from customer service. Sorting out the shipping is complicated however you do it, buy having this app it helps to integrate it to your checkout so customers can see live rates and any taxes. Plus it takes out any risk of copy/paste or re-typing customers address because you can print labels directly .
Thank you for recommending the app and we’re glad that the app saves you time and helps avoid errors. Thank you so much for appreciating the support team. We strive to provide a seamless shipping experience to our customers. Wishing you good luck.
I had difficulties getting our FedEx rates to reflect the same on our website. Thanks to Manohar helping me fix the issue on a Zoom meeting, our store is showing the correct rates.
Manohar provided rapid response and excellent customer service.
Thank you so much for your review and for using PH Ship, Rate & Track for FedEx app! We're pleased to hear that our team was able to help you in displaying accurate FedEx Freight shipping rates on your website.
If you have any further questions or concerns, please don't hesitate to reach out to us. Thank you for choosing PluginHive, and we look forward to serving you again in the future.
Regards,
PH Ship, Rate & Track App Team
The app works well, its not intuitive you have to browse a lot. The good thing is that if you have any problem Shashi is fantastic solving it, really helpfull!!