Avaliações (542)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 94% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
27 de julho de 2023

Sibi was beyond helpful. He was absolute fantastic and literally took an hour of his time, to walk me through the entire process of settting up PluginHive Ship Rate and Track. I feel so confident now in using this app because of Sibi. Thank you!!

Dead Atlantic
Estados Unidos
9 months usando a aplicação
27 de novembro de 2023

Great customer service!

Only app out there that has easy integration with FedEx OneRate - just what I was after!

The Natural Vet
Estados Unidos
9 months usando a aplicação
30 de dezembro de 2020

We ship thousands of packages monthly and this app handles the volume well. They are also very responsive with adding new features that we need (printing labels in advanced vs. waiting until the day-of) and helping us troubleshoot (even when it isn't their issue). Highly recommend!

Cherrystone Aqua-Farms
Estados Unidos
9 months usando a aplicação
Questão respondida por PluginHive 31 de dezembro de 2020

Thank you so much. We are happy to know that you are able to seamlessly handle the shipping for 1000s of packages in a month with the the app and are able to generate labels in advance.

Editado a 13 de outubro de 2021

The app is a lifesaver. The developers are very quick to respond and helpful with resolutions. I initially rated it four stars due to my confusion with generating a specific type of label for my whiskey company, but Addina was a rock star and helped me resolve my issues live step-by-step for over an hour. FIVE STARS!!!! Download this app!

Onóra Whiskey at The Indiana Whiskey Company
Estados Unidos
9 months usando a aplicação
Questão respondida por PluginHive 11 de novembro de 2021

Thank you so much for recommending the app. Knowing that this app is a lifesaver to you means a lot to us and we’re glad our team could help with the settings to meet your requirements.

12 de julho de 2021

I would like to start off and say thanks to Shopify for providing me with FedEx shipping options. I did review 1 to 2 other companies. After my review I have chosen ship rate and track FedEx company. This company provides a great app it was very easy to install and they also provide self help videos. Communication was great and they also helped with my FedEx account set up within about 48 hours. After my account was all set up I did receive an email from the customer service and a courtesy phone call. Customer service me provided assistance how to set up a shipping label and I was able to ask multiple questions. I rate this company five stars highly recommend it and it's worth every penny.

FitWorldJuice
Estados Unidos
9 months usando a aplicação
Questão respondida por PluginHive 22 de julho de 2021

We are happy to know that this app is streamlining your FedEx shipping and our support team was helpful in setting up the app. Thank you so much for recommending the app. This means a lot to us.

1 de dezembro de 2023

The team has been really great to work with - they are incredibly responsive to our requests. They will get on a zoom with you anytime to troubleshoot! Also very friendly and readily responsive via email support.

99 Counties
Estados Unidos
8 months usando a aplicação
11 de janeiro de 2024

Awesome customer service, quick easy and satisfied.

ice-ASAP Cocktail Ice
Canadá
8 months usando a aplicação
23 de agosto de 2021

This is a great app for creating Fedex labels with a support team that is very helpful and always prompt with their responses

Vitro Samples Center
Estados Unidos
9 months usando a aplicação
Questão respondida por PluginHive 31 de agosto de 2021

Thank you for recommending this app for creating FedEx labels. We are glad that our support team could be of help to you in generating labels for shipments to Peurto Rico

31 de março de 2022

App works well and as advertised. Great customer service, very prompt responses and happy to help. I hope they can add a feature to automate the download or email of labels.

Quick Proof
Estados Unidos
8 months usando a aplicação
19 de fevereiro de 2021

Excellent app and service. A responsive team that stay calm when irate customers like me demand fast answers :)

Sexy Beast
Índia
8 months usando a aplicação
Questão respondida por PluginHive 26 de fevereiro de 2021

Thank you so much for your kind words, this means a lot to us. We’re glad to know that you are happy with our app and support.