Avaliação geral
4,9
Pontuação por nível de classificação
  • 94% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
23 de setembro de 2020

This app integrates well with FedEx and the customer service is quick and competent. I was able to use the Saturday service feature to provide a better service.

Kneaders Bakery & Cafe
Estados Unidos
7 months usando a aplicação
16 de fevereiro de 2023

This plugin is incredible! It's the only way to use Fedex with shopify. When I had small issues with the app their support team (Manohar V was excellent) quickly jumped to help me debug the issues. We worked on the problem for almost an hour until we fixed it. Very happy with this Shopify app!!

Isa Garcia Shop
Estados Unidos
7 months usando a aplicação
Editado a 1 de outubro de 2021

This app is very useful! Labels are generated within a minute. If there is trouble, assistants are immediately on the line to help. Great job!

Dragonfly
Chéquia
7 months usando a aplicação
Questão respondida por PluginHive 24 de setembro de 2021

Hi Dragonfly ,Thank you for taking out the time to leave this great review. It means a lot to us. And we’re happy to know that generating labels is now an easy job for you.

22 de março de 2023

I have had a great experience with this App overall but would like to recognize Keerthi (PluginHive) particularly. She went above and beyond to help with my issue.

Baobab Collection Inc
Estados Unidos
6 months usando a aplicação
Questão respondida por PluginHive 24 de março de 2023

Thank you for taking the time to share your feedback on our PH Ship, Rate & Track for FedEx app. We are delighted to hear that we were able to assist you with generating and printing FedEx shipping labels using our app.

As always, please don't hesitate to contact us if you have any further questions or concerns. We value your business and are always here to help you with your shipping needs.

Thank you for choosing our app, and we look forward to serving you again in the future.

Regards,
PH Ship, Rate & Track App Team

12 de abril de 2022

Jon patiently helped me on a number of occasions set up the app and do some testing. We have a non-traditional product with multiple parts so we really appreciated his help in working through the details. Highly recommend!

Seating Innovations
Estados Unidos
6 months usando a aplicação
31 de julho de 2019

Great customer service and follow up. It took a bit of doing to get the labels approved by FEDEX but the company helped us through the process and the app and labels are working well. Thanks!

O3 Animal Health
Estados Unidos
6 months usando a aplicação
9 de agosto de 2021

we were having trouble with shopify as they do not allow us to use our own shipping account, sure enough down loading this app fixed it. once we were set up to print labels they even hopped on a zoom meeting and helped us configure the site so shipping rates were properly routed through our account instead of shopify's backwards shipping system. Last but not least I want to thank Prathyusha for her patientce and expedience in helping me get my site properly configured. :)

PhenodToy
Estados Unidos
5 months usando a aplicação
Questão respondida por PluginHive 16 de agosto de 2021

Thanks a lot for the amazing review. We are happy to know that Shopify shipping with your own FedEx account is now streamlined with this app. We’re glad our support team could help in the configuration process. Thank you. This means a lot to us.

27 de maio de 2021

This app has made our shipping processes much faster and is a great solution! For any issues we experienced, Customer Service was very attentive at finding a solution.

Lēto Foods
Estados Unidos
5 months usando a aplicação
Questão respondida por PluginHive 4 de junho de 2021

It is great to know that the app is helping you achieve faster deliveries and you are happy with our support. Thank you for leaving us a review. Please feel free to reach out to us for any query.

6 de janeiro de 2022

Exellent work and asistence!The solved al my inscription with the fedex/shopify app , thanks ,diego

peregrinworkwearusa
Chile
5 months usando a aplicação
10 de maio de 2022

This app has helped me with my shipping labels without issues. Pathryusha provided amazing and precise support when I had an inquiry.

AmorBox USA
Estados Unidos
5 months usando a aplicação
Questão respondida por PluginHive 4 de agosto de 2022

We are glad to work with you. Thank you for your kind words.