PH Ship Rate & Track for FedEx , 485 avaliações
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It takes quite a bit of set up and is not straight forward. We needed additional support to set it up to meet our needs. Also, the FedEx credentials and authentication did not work at first. The support team however was very helpful.
Thank you for sharing your thoughts.
As informed over the call, you were unable to get ONE RATE as your products’ dimensions were not matching FedEx boxes dimensions. Once your products were setup correctly, you received the ONE RATEs from FedEx API.
Label Certification process is a FedEx’s requirement which every FedEx user must complete. This is not a limitation from the app. We are working with FedEx to simply and expedite this process to help merchants.
Great App for FedEx shipping. Integrated everything pretty quickly. Customer service was also very helpful in getting everything sorted for our store.
We had some small issues with setup fixed pricing but their support team especially Addina was great about helping us out!
Thank you!
We are glad to know that your experience with us was good. Thank you for taking a moment to review us.
Best service ever, I had a problem with FedEx One Rate, they respond me quickly and call me
All fixed super
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We’re here for you anytime
The customer service is great. They are very easy to get ahold of and willing to assist. Shashi Kumar was extremely helpful.
This app is great and works well with our existing processes and work flows. The Support representative, ShashiKumar was fantastic during our implementation!
As a growing business expanding into the international market, I found this app very user-friendly and efficient. The integration with my Fedex account was seamless and immediate. I would recommend this application to anyone. This customer service was very professional and prompt upon request and I feel comfortable knowing that if I need any help, it will not be far.
Thank you for recommending the app and its great to know that its helping you in your journey of growing your business into domestic and international markets.
Integrated FedEx into Shopify well. So far so good. Support did a Zoom call to show me steps and make sure I knew how to process my orders correctly.
Thank you for sharing your feedback. We're happy to hear our team's overview of the FedEx app was helpful and simplified the process of printing FedEx shipping labels.
If you have any further questions or concerns, please don't hesitate to reach out to us. We're always here to help.
Regards,
PH Ship, Rate & Track App Team
This app is great and cuts out any human errors and a lot of time consuming tasks. Very easy to set up and lots of options to customize for all business needs. 100% a recommended app.
Thank you for your positive feedback. We are happy to know that the app was beneficial to you in many ways especially that it helped you to cut out human errors and saved a lot of your time. We will definitely offer our continued support!
It's great app integrated with Fedex. The support rep was very nice as he helped me how to use the app very detail by zoom meeting. Appreciated!