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Excellent and prompt support for novice shippers! Touseef and Sagar were super informative and polite, and any questions or issues were immediately resolved.
One stop solution for our shipping label print. The support team *shoutout to Addina* really helped us a lot in setting up. The process took less than 24H, and all the team have quick responses. Very satisfied with their app and support!
Thank you so much for recommending the app and taking out the time to leave us this review. We’re glad our support team was of help.
I looked long and hard for an app or service that could compute accurate shipping rates and found this one. So far so good - no more padding out rates by 30% to account for home delivery + declared value + ASR! Support is very responsive.
Thank you for taking the time to share your feedback. We're pleased to hear that our app helps you display accurate FedEx shipping rates at the checkout.
If you have any further questions or concerns, please don't hesitate to reach out to us. Thank you for choosing PluginHive, and we look forward to serving you again in the future.
Regards,
PH Ship, Rate, and Track App Team
We have been using the app for a while and have run into several limitations that make it difficult to work with. If you need to partial fulfill will not be able to use the app on the remaining part of the order since it does not support partial fulfillment. Also, if there is a large order that exceeds fedex order size, when you need the app the most you are left resorting to entering the information manually, one package at a time, into FedEx site.
Best way I've found to use FedEx with Shopify (have also tried ShipStation and Shippo). That said, it's still not great – doesn't handle partial orders or multiple locations very well, the signup process is weird (you have to email them and wait a day or two), etc.
Thank you so much for choosing the Shopify FedEx App after assessing the external shipping solutions. Regarding the sign up process, currently FedEx takes a day to approve the FedEx labels for each store. However, we are partnering with FedEx to make the on boarding experience more seamless for the merchants. Our team is actively working on this app and handling partial orders feature is prioritized in the product road map. Our team will also discuss with you to understand more about multi warehouse requirement and will let you know the feasibility.
Talked with Prathyusha who was prompt with details and setting up the plug in. This was a great experience for our team.
We are glad that our support helped in setting up FedEx in the app. Thank you for your feedback.
Works great with Fed Ex Tech support was very helpful and patient with getting things set up !
I like this app because they have the features that we need in order to come up with shipping strategies. It's very useful and they have responsive customer support.
Thank you for choosing our shipping app to help you with your shipping needs. We look forward to serving you in the future and continuing to provide you with the best possible experience.
Best regards,
PH Ship, Rate and Track App Team
Très bon service client. Satisfaits de l'app.
Thank you Manohar for the clear and great training, it was easy. to understand the app settings and setup,