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*Edited Review. I recommend this app as it does the job well and allows us to easily control the source of the feeds via collections. It also permits the option to select which image you want to display in the ads, good for google shopping ads that don't allow watermarks or graphics. And the support is fast and helpful. The app is not too difficult to use. We did have an issue with product images reverting to the wrong image. However its been fixed and we have been reassured that it will not happen again. Thanks guys.
Hi Spy Monkey Surveillance Store Admin,
Here is Windy from the FeedHub Team
Firstly, on behalf of my team, I truly apologize for any inconvenience you have when using our app.
We would like to address your concerns and provide updates on the issues you've raised.
Regarding the image issue, we sincerely apologize for any inconvenience this may have caused. We took immediate action and edited the images as per your request. We are pleased to inform you that a significant number of your products have been approved by Google.
Also, our DEV team is tirelessly working to identify the root cause of the issue and ensure a complete resolution.
We also understand your frustration with the chat disappearing during your conversations with us, and we genuinely apologize for this inconvenience. We have contacted the chat software provider to rectify this issue promptly.
We would like to confirm that our app allows you to select the first variant for synchronization, which aligns with your requirements for running a campaign with only one item of each product.
We contacted you via email many times, please check your email and get back to us so that we can continue to support you better.
Your satisfaction is of utmost importance to us, and we are committed to resolving these issues to ensure a smoother experience with our app. If you have any more questions or require additional assistance, please do not hesitate to contact us.
Thank you for your understanding.
Best Regards!
Windy
FeedHub by OneCommerce
Very well made and perfectly working app. Support responds very quickly and is very helpful. Recommended
Hi Monilia27 - Gioielli in argento personalizzati store admin,
This is Windy from Socialhead Team.
First of all, I sincerely thank you for your review.
Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!
Once again, thank you for trusting our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/blog/
Best Regards!
Windy
I have been using this app for more than a year now and it's been awesome always. What's really amazing is that the team is so proactive identifying any issues and solve it in a time manner even before I notice it I myself. Here I really want to thank Felix who helped me to address a big issue so patiently! Highly recommend this app!
Hello MYU Essentials Admin,
This is Felix from Socialhead Team.
Thank you so much for your generous review.
I am truly happy too see you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/
Best Regards,
Felix
Socialshop - Facebook, Google Shopping Feed
The app is great, but support is stellar. Thay go above and beyond with any issue i've had, not only solving the specifical issue, but beeing proactive in searching for other issues. Highly recommend.
Hi admin,
Here's Ocean from Socialshop. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop
Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Ocean
Socialshop by OneCommerce
This app works seamlessly pushing my Shopify products to my Instagram shop feed. I hadn't logged in for a while, had some issues reconnecting my feed, and their customer service was super helpful and knowledgable - and quick! Got it back working with no issues. I definitely recommend this app.
Hi Oopsie Daize admin,
Here's Oceanfrom FeedHub. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued FeedHub users like you. Thank you for the loving words you've shared, and thank you for being the best part of FeedHub
Also, I highly recommend you to check our blog for the latest news regarding not only FeedHub, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Ocean
FeedHub by OneCommerce
Fantastic app to setup all of your shopping feeds via Facebook & Google. Allows endless custom field mapping to maximise your SEO return and the team with Wendy are fantastic and very fast at responding when there are any questions or issues. Really recommend them, compared to a lot of apps I have used for the function of feeds, this has been the best one and believe me, I have tried a lot that do not come anywhere near the standards of Socialshop.
Hi Sendegaro store admin,
This is Windy from Socialhead Team.
First of all, I sincerely thank you for your review.
We really appreciate your feedback and comment about your experience when using our app and loving our support.
If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/blog/
Best Regards !
Windy
I used this app and it has been very useful to me once again ! It’s been great working with Vicky from Social Head ! She has been very helpful in helping me set up my Facebook product feed
Dear Mr.Ishani Behl
I sincerely thank your review.
This is my second time being honored to support you and I am very happy about that. Thank you for adding more motivation so that we can add new features and bring a better customer experience.
Once again, I really thank you for using our app.
Best Regards,
Vicky
This app is awesome and the support is fantastic . I was having trouble adding the custom labels to the GMC and Felix did a great job assisting me. I highly recommend this service /app
Hi Ed,
Here's Felix again from Socialshop. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop
Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Felix
Socialshop by OneCommerce
Great support. Very knowledgeable and fixed my problem quickly.
My instagram feed was not working properly however it was fixed in no time.
Hi Steve,
It's me - Felix again from Socialhead Team.
First of all, I sincerely thank you for your precious review.
I truly appreciate your feedback and comment about your experience when using our app and loving my support.
If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards!
Felix
Socialshop - Facebook, Google Shopping Feed
Ótimo suporte. Boa ferramenta. Principalmente para quem precisa mapear categorias e filtrar produtos.
Olá,
Aqui está Felix novamente da Socialshop. Muito obrigado por sua avaliação de coração.
Além disso, para tornar sua experiência melhor, continuaremos melhorando nossos serviços para usuários valiosos do Socialshop como você. Obrigado pelas palavras amorosas que você compartilhou e obrigado por ser a melhor parte do Socialshop
Além disso, recomendo fortemente que você verifique nosso blog para obter as últimas notícias sobre não apenas o Socialshop, mas também outros aplicativos OneCommerce - uma plataforma de solução de comércio eletrônico líder, mais do que isso em https://onecommerce.io/blog/
Se você tiver mais alguma dúvida, sinta-se à vontade para entrar em contato conosco através do nosso chat ao vivo ou envie um e-mail para support@socialhead.io
Cumprimentos,
Félix
Socialshop da OneCommerce