レビュー (665)

総合評価
4.9
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の3%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です
2022年10月10日

I signed up with OneCommerce today because I have been having consistent issues within my Shopify Store and connecting with FB & Google Merchant. It has been extremely frustrating. Once I connected to OneCommerce I instantly received a chat from Ocean. She made everything fit into place and so simple. It took me days to go around in circles and with no resolution. Once I connected to Ocean she got everything into place for me, was so kind, so patient! She really made a very frustrating situation into a very happy one! I was ready to give up until she and OneCommerce came along! Thank you Ocean!!! You are AMAZING!

InfinitiOnline
アメリカ合衆国
アプリの使用期間:25日
OneCommerceが返信しました 2022年10月10日

Hi Jennifer,

Here's Ocean from SocialShop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued SocialShop users like you. Thank you for the loving words you've shared, and thank you for being the best part of SocialShop

Also, I highly recommend you to check our blog for the latest news regarding not only SocialShop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
SocialShop by OneCommerce

2023年10月26日

Really great customer service!!!

Paloma Living
オーストラリア
アプリの使用期間:23日
OneCommerceが返信しました 2023年10月30日

Hi Australia admin,

Here's Ocean from FeedHub. Thank you so much for your kind review.

Besides improving your experience, we will continue to enhance our services for valued FeedHub users like you. Thank you for your kind words, and for being the best part of FeedHub.

Also, I highly recommend you to check our blog for the latest news regarding not only FeedHub but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
FeedHub by OneCommerce

2022年4月12日

nice and good App , will help too much special for the people who do not have experience and do not know how to do

Aboshiny
中国
アプリの使用期間:24日
OneCommerceが返信しました 2022年4月13日

Hello Aboshiny admin,

This is Felix from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Felix
Socialshop - Facebook, Google Shopping Feed

2022年5月16日

Easy integration and great customer support that always goes the extra mile to solve all demands as soon as possible.

PlusGear
オーストリア
アプリの使用期間:24日
OneCommerceが返信しました 2022年5月17日

Hi Nino,

This is Felix from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Felix
Socialshop - Facebook, Google Shopping Feed

2022年3月8日

Great App, easy way to customize the product feed . Support is also very passionate, they will try their very best to solve any kind of issue,

shipped
ドイツ
アプリの使用期間:24日
OneCommerceが返信しました 2022年3月8日

Hi Shipped admin,

Here's Abby from Socialhead Customer Support Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Abby,
Socialshop - Facebook, Google Shopping Feed

2020年12月1日

So i got my google merchant suspended and they helped me to find the issue now i will try to fix and check if gonna work...they point that google didn't even help and ignore me... They are pro and i like how they care about you. thanks guys..let's see if will work with google. Hope that my comment can help you to decide guys.

gamingevolutionshop.com
日本
アプリの使用期間:24日
OneCommerceが返信しました 2020年12月1日

Hi gamingevolutionshop.com store admin,

I am Tracie from Customer Support of Socialshop. Thank you so much for your feedback and for choosing our app

We will improve day by day to give you better experience. So if you meet any issue while using app, dont be hesitate to contact us

Warmest Regards,
Tracie

2022年3月18日

The employees of SocialHead have helped me tremendously! Always a super fast response with clear explanations. Thank you!

Padeldistrict.com
オランダ
アプリの使用期間:23日
OneCommerceが返信しました 2022年3月18日

Hi there,

This is Felix from Socialhead Team.

Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/

Regards,

Felix
Socialshop - Facebook, Google Shopping Feed

編集日:2022年12月19日

It looks to be good and customer service is very good. I don't have lots of experience with this app, but it is easy enough to use and works fine with Facebook.

Saul's Cart
フィンランド
アプリの使用期間:21日
OneCommerceが返信しました 2022年12月19日

Hi Saul,

Here's Felix again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Felix
Socialshop by OneCommerce

2022年6月16日

Rachel was so helpful and helped set up data feed to Facebook. Thank you so much. She also help set up data feed rules and was so nice to work with.

ajresale
アメリカ合衆国
アプリの使用期間:21日
OneCommerceが返信しました 2022年6月16日

Hi Ajresale Admin,

Rachel again from Socialhead Team.

First of all, I sincerely thank you for your awesome review.

I really appreciate your feedback and comment about your experience when using our app and loving my support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Rachel
Socialshop - Facebook, Google Shopping Feed

編集日:2022年7月19日

Already the third time I've installed this app on a Shopify. Used support for the first time now, and Niel was available for hours on chat to help and solve problems. Great app, really good for the Shopping feed and much easier to set up than the original Shopify Google feed. Highly recommended!

53 Degrees North
アイルランド
アプリの使用期間:19日
OneCommerceが返信しました 2022年7月19日

Hi 53 Degrees North admin,

This is Niel from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Niel
Socialshop - Facebook, Google Shopping Feed