レビュー (672)

総合評価
4.9
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の3%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の1%は1つ星です
2022年2月14日

the app is working fine and Felix was always the first helping and solved all my problems, thank you!

Luxusbetten24
ドイツ
アプリの使用期間:3年弱
OneCommerceが返信しました 2022年2月15日

Hi Luxusbetten24 Admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Rachel
Socialshop - Facebook, Google Shopping Feed

編集日:2023年10月26日

*Edited Review. I recommend this app as it does the job well and allows us to easily control the source of the feeds via collections. It also permits the option to select which image you want to display in the ads, good for google shopping ads that don't allow watermarks or graphics. And the support is fast and helpful. The app is not too difficult to use. We did have an issue with product images reverting to the wrong image. However its been fixed and we have been reassured that it will not happen again. Thanks guys.

Spy Monkey Surveillance
オーストラリア
アプリの使用期間:2年以上
OneCommerceが返信しました 2022年2月15日

Hi Spy Monkey Surveillance Store Admin,
Here is Windy from the FeedHub Team
Firstly, on behalf of my team, I truly apologize for any inconvenience you have when using our app.

We would like to address your concerns and provide updates on the issues you've raised.

Regarding the image issue, we sincerely apologize for any inconvenience this may have caused. We took immediate action and edited the images as per your request. We are pleased to inform you that a significant number of your products have been approved by Google.
Also, our DEV team is tirelessly working to identify the root cause of the issue and ensure a complete resolution.

We also understand your frustration with the chat disappearing during your conversations with us, and we genuinely apologize for this inconvenience. We have contacted the chat software provider to rectify this issue promptly.
We would like to confirm that our app allows you to select the first variant for synchronization, which aligns with your requirements for running a campaign with only one item of each product.

We contacted you via email many times, please check your email and get back to us so that we can continue to support you better.

Your satisfaction is of utmost importance to us, and we are committed to resolving these issues to ensure a smoother experience with our app. If you have any more questions or require additional assistance, please do not hesitate to contact us.

Thank you for your understanding.
Best Regards!
Windy
FeedHub by OneCommerce

2022年3月30日

Support is quick & friendly. It seems to be working, we will know more as we start running Google Shopping Ads

LINKD Alarms
イギリス
アプリの使用期間:2年以上
OneCommerceが返信しました 2022年3月30日

Hi LINKD Alarms admin,

This is Abby from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Abby
Socialshop - Facebook, Google Shopping Feed

2021年12月16日

This app is amazing!!! It perfectly fulfills its function. Best of all is their customer support. I had a problem and they didn't stop until they solved it. At all times they informed me of the process and helped me in all my doubts. You are great and a great team. Thank you very much for everything

Bambola
スペイン
アプリの使用期間:2年以上
OneCommerceが返信しました 2021年12月16日

Hi Bambola

This is Vicky from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

2023年1月26日

everything was perfect, thx to live chat i was able to have my feed done :) i will continue using socialshop fb, google shopping

vortexstore
チェコ
アプリの使用期間:2年以上
OneCommerceが返信しました 2023年1月26日

Hi there,

Here's Julie again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Kind Regards,
Julie
Socialshop by OneCommerce

2023年2月22日

Very good support. The app seems very useful but you can get lost if you dont have experience with feeds and such

IVMedical
チリ
アプリの使用期間:2年以上
OneCommerceが返信しました 2023年2月22日

Hi there,

Here's Julie again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Kind Regards,
Julie
Socialshop by OneCommerce

2022年5月8日

I will give them 5 stars because of two reasons:
First: the app is very easy to navigate and let's you arrange everything from their dashboard. You will need none to minimal effort to setup in advertising channel's own feed management sections.
Second: the support is fast and tends to your needs hands-on.
Recommended.

amongst few
アラブ首長国連邦
アプリの使用期間:2年以上
OneCommerceが返信しました 2022年5月8日

Hi Amongst Few admin,

This is Abby from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Abby
Socialshop - Facebook, Google Shopping Feed

編集日:2022年11月10日

Great App, do exactly with it says . very simple .
very good support . solved a problem we had with other App
that forced us to manually update the MPN every time the store synchronized . Great Support !!!
very satisfied.

MEANWELL POWER
イスラエル
アプリの使用期間:2年以上
編集日:2024年3月27日

I really find this app very useful and their support is amazing. It seems pricey but it is definitely worth it!

Kwaitokoeksister
南アフリカ
アプリの使用期間:2年以上
OneCommerceが返信しました 2022年10月12日

Hi Kwaitokoeksister Store Admin,

Here's Julie again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop.

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Julie
Socialshop by OneCommerce

2023年3月14日

This application is extremely user-friendly and intuitive, making it easy to use. Personally, I use it to manage my feeds connected to Google Merchant and Facebook for my advertising campaigns. Additionally, the customer service is truly excellent and always ready to help with any doubts or issues related to the use of the app. Overall, I have to give credit to the entire team for the excellent work done.

Mason's EU
イタリア
アプリの使用期間:2年以上
OneCommerceが返信しました 2023年3月14日

Hi Mason's store admin,

Here's Felix again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Felix
Socialshop by OneCommerce