Recensies (667)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 93% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
24 december 2020

Customer service is amazing. They have live chat and assist you. The app itself actually is good because you can further optimize versus the basic one that is from shopify. So far I am very happy with this app. I want to thank Ami for her help!

637beauty
Verenigde Staten
Bijna 3 jaar gebruiken de app
OneCommerce heeft geantwoord 24 december 2020

Hi 637beauty store admin,

Here is Ami from Customer Support of Socialhead team. Thank you very much for your feedback.

Your comment really motivates me and the technical team to continue improving the app and providing a seamless experience for our users. We'll try harder to give you a better experience with our app.

If you need any information details, don't be hesitate to contact us.

Best regards,
Ami

3 november 2022

App is pretty good but what makes it better is the amazing, attentive support that takes initiative to fix any problems that arise!

Phierce Plus
Trinidad en Tobago
Bijna 3 jaar gebruiken de app
OneCommerce heeft geantwoord 3 november 2022

Hi Phierce Plus admin,

Here's Niel from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Niel
Socialshop by OneCommerce

14 februari 2022

the app is working fine and Felix was always the first helping and solved all my problems, thank you!

Luxusbetten24
Duitsland
Bijna 3 jaar gebruiken de app
OneCommerce heeft geantwoord 15 februari 2022

Hi Luxusbetten24 Admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Rachel
Socialshop - Facebook, Google Shopping Feed

Bewerkt 26 oktober 2023

*Edited Review. I recommend this app as it does the job well and allows us to easily control the source of the feeds via collections. It also permits the option to select which image you want to display in the ads, good for google shopping ads that don't allow watermarks or graphics. And the support is fast and helpful. The app is not too difficult to use. We did have an issue with product images reverting to the wrong image. However its been fixed and we have been reassured that it will not happen again. Thanks guys.

Spy Monkey Surveillance
Australië
Meer dan 2 jaar gebruiken de app
OneCommerce heeft geantwoord 15 februari 2022

Hi Spy Monkey Surveillance Store Admin,
Here is Windy from the FeedHub Team
Firstly, on behalf of my team, I truly apologize for any inconvenience you have when using our app.

We would like to address your concerns and provide updates on the issues you've raised.

Regarding the image issue, we sincerely apologize for any inconvenience this may have caused. We took immediate action and edited the images as per your request. We are pleased to inform you that a significant number of your products have been approved by Google.
Also, our DEV team is tirelessly working to identify the root cause of the issue and ensure a complete resolution.

We also understand your frustration with the chat disappearing during your conversations with us, and we genuinely apologize for this inconvenience. We have contacted the chat software provider to rectify this issue promptly.
We would like to confirm that our app allows you to select the first variant for synchronization, which aligns with your requirements for running a campaign with only one item of each product.

We contacted you via email many times, please check your email and get back to us so that we can continue to support you better.

Your satisfaction is of utmost importance to us, and we are committed to resolving these issues to ensure a smoother experience with our app. If you have any more questions or require additional assistance, please do not hesitate to contact us.

Thank you for your understanding.
Best Regards!
Windy
FeedHub by OneCommerce

16 december 2021

This app is amazing!!! It perfectly fulfills its function. Best of all is their customer support. I had a problem and they didn't stop until they solved it. At all times they informed me of the process and helped me in all my doubts. You are great and a great team. Thank you very much for everything

Bambola
Spanje
Meer dan 2 jaar gebruiken de app
OneCommerce heeft geantwoord 16 december 2021

Hi Bambola

This is Vicky from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

26 januari 2023

everything was perfect, thx to live chat i was able to have my feed done :) i will continue using socialshop fb, google shopping

vortexstore
Tsjechië
Meer dan 2 jaar gebruiken de app
OneCommerce heeft geantwoord 26 januari 2023

Hi there,

Here's Julie again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Kind Regards,
Julie
Socialshop by OneCommerce

22 februari 2023

Very good support. The app seems very useful but you can get lost if you dont have experience with feeds and such

IVMedical
Chili
Meer dan 2 jaar gebruiken de app
OneCommerce heeft geantwoord 22 februari 2023

Hi there,

Here's Julie again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Kind Regards,
Julie
Socialshop by OneCommerce

8 mei 2022

I will give them 5 stars because of two reasons:
First: the app is very easy to navigate and let's you arrange everything from their dashboard. You will need none to minimal effort to setup in advertising channel's own feed management sections.
Second: the support is fast and tends to your needs hands-on.
Recommended.

amongst few
Verenigde Arabische Emiraten
Meer dan 2 jaar gebruiken de app
OneCommerce heeft geantwoord 8 mei 2022

Hi Amongst Few admin,

This is Abby from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Abby
Socialshop - Facebook, Google Shopping Feed

Bewerkt 10 november 2022

Great App, do exactly with it says . very simple .
very good support . solved a problem we had with other App
that forced us to manually update the MPN every time the store synchronized . Great Support !!!
very satisfied.

MEANWELL POWER
Israël
Meer dan 2 jaar gebruiken de app
Bewerkt 27 maart 2024

I really find this app very useful and their support is amazing. It seems pricey but it is definitely worth it!

Kwaitokoeksister
Zuid-Afrika
Meer dan 2 jaar gebruiken de app
OneCommerce heeft geantwoord 12 oktober 2022

Hi Kwaitokoeksister Store Admin,

Here's Julie again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop.

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Julie
Socialshop by OneCommerce