Avaliações (658)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
4 de julho de 2022

Ho usato questa app e mi sono trovato bene. Il supporto è stato impeccabile e ha risolto tutte le mie richieste in tempi rapidissimi.

gruppofella.com
Itália
Over 1 year usando a aplicação
Questão respondida por OneCommerce 4 de julho de 2022

Ciao Gruppofella Admin,

Questa è Rachel del team Socialhead.

In primo luogo, voglio esprimere la mia gratitudine per la tua ponderata valutazione.

Apprezziamo il tuo feedback e i tuoi commenti sulla tua esperienza con la nostra app e quanto ti piace il nostro aiuto.

Se hai bisogno di ulteriore assistenza, faccelo sapere tramite la nostra chat dal vivo o inviaci un'e-mail a support@socialhead.io

Inoltre, stiamo sviluppando un blog con tutte le informazioni utili che possono aiutarti a fare la tua attività sui social network con tutte le app di Socialhead.

Fare riferimento a maggiori dettagli qui: https://socialhead.io/category/shopify/

Distinti saluti!
Rachel
Socialshop - Facebook, feed di Google Shopping

6 de fevereiro de 2023

Super geholpen door de medewerkers van Socialshop. Ze hebben ontzettend kundig gereageerd op mijn vragen!

MaximaVida
Países Baixos
Over 1 year usando a aplicação
Questão respondida por OneCommerce 6 de fevereiro de 2023

Hallo beheerder,

Hier is Ocean van Socialshop. Hartelijk dank voor uw hartelijke beoordeling.

Daarnaast zullen we, om uw ervaring te verbeteren, onze diensten blijven verbeteren voor gewaardeerde Socialshop-gebruikers zoals u. Bedankt voor de liefdevolle woorden die je hebt gedeeld, en bedankt dat je het beste deel van Socialshop bent.

Ik raad je ook ten zeerste aan om onze blog te bekijken voor het laatste nieuws over niet alleen Socialshop, maar ook over andere van onze OneCommerce-applicaties - een toonaangevend eCommerce Solution Platform, meer dan dat op https://onecommerce.io/blog/

Als je nog vragen hebt, neem dan gerust contact met ons op via onze livechat of stuur een e-mail naar support@socialhead.io

Groeten,
Ocean
Socialshop by OneCommerce

Editado a 26 de outubro de 2023

*Edited Review. I recommend this app as it does the job well and allows us to easily control the source of the feeds via collections. It also permits the option to select which image you want to display in the ads, good for google shopping ads that don't allow watermarks or graphics. And the support is fast and helpful. The app is not too difficult to use. We did have an issue with product images reverting to the wrong image. However its been fixed and we have been reassured that it will not happen again. Thanks guys.

Spy Monkey Surveillance
Austrália
Over 1 year usando a aplicação
Questão respondida por OneCommerce 15 de fevereiro de 2022

Hi Spy Monkey Surveillance Store Admin,
Here is Windy from the FeedHub Team
Firstly, on behalf of my team, I truly apologize for any inconvenience you have when using our app.

We would like to address your concerns and provide updates on the issues you've raised.

Regarding the image issue, we sincerely apologize for any inconvenience this may have caused. We took immediate action and edited the images as per your request. We are pleased to inform you that a significant number of your products have been approved by Google.
Also, our DEV team is tirelessly working to identify the root cause of the issue and ensure a complete resolution.

We also understand your frustration with the chat disappearing during your conversations with us, and we genuinely apologize for this inconvenience. We have contacted the chat software provider to rectify this issue promptly.
We would like to confirm that our app allows you to select the first variant for synchronization, which aligns with your requirements for running a campaign with only one item of each product.

We contacted you via email many times, please check your email and get back to us so that we can continue to support you better.

Your satisfaction is of utmost importance to us, and we are committed to resolving these issues to ensure a smoother experience with our app. If you have any more questions or require additional assistance, please do not hesitate to contact us.

Thank you for your understanding.
Best Regards!
Windy
FeedHub by OneCommerce

6 de outubro de 2021

Very well made and perfectly working app. Support responds very quickly and is very helpful. Recommended

Monilia27 - Gioielli in argento personalizzati
Itália
Over 1 year usando a aplicação
Questão respondida por OneCommerce 6 de outubro de 2021

Hi Monilia27 - Gioielli in argento personalizzati store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!
Windy

11 de maio de 2022

I have been using this app for more than a year now and it's been awesome always. What's really amazing is that the team is so proactive identifying any issues and solve it in a time manner even before I notice it I myself. Here I really want to thank Felix who helped me to address a big issue so patiently! Highly recommend this app!

MYU Essentials
Austrália
Over 1 year usando a aplicação
Questão respondida por OneCommerce 11 de maio de 2022

Hello MYU Essentials Admin,

This is Felix from Socialhead Team.

Thank you so much for your generous review.

I am truly happy too see you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/

Best Regards,

Felix
Socialshop - Facebook, Google Shopping Feed

7 de fevereiro de 2023

The app is great, but support is stellar. Thay go above and beyond with any issue i've had, not only solving the specifical issue, but beeing proactive in searching for other issues. Highly recommend.

Dermatología Estoril
Chile
Over 1 year usando a aplicação
Questão respondida por OneCommerce 7 de fevereiro de 2023

Hi admin,

Here's Ocean from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
Socialshop by OneCommerce

20 de outubro de 2021

Fantastic app to setup all of your shopping feeds via Facebook & Google. Allows endless custom field mapping to maximise your SEO return and the team with Wendy are fantastic and very fast at responding when there are any questions or issues. Really recommend them, compared to a lot of apps I have used for the function of feeds, this has been the best one and believe me, I have tried a lot that do not come anywhere near the standards of Socialshop.

Sendegaro
Reino Unido
Over 1 year usando a aplicação
Questão respondida por OneCommerce 20 de outubro de 2021

Hi Sendegaro store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards !
Windy

Editado a 31 de dezembro de 2020

I used this app and it has been very useful to me once again ! It’s been great working with Vicky from Social Head ! She has been very helpful in helping me set up my Facebook product feed

ADAPTE
Índia
Over 1 year usando a aplicação
Questão respondida por OneCommerce 31 de dezembro de 2020

Dear Mr.Ishani Behl

I sincerely thank your review.

This is my second time being honored to support you and I am very happy about that. Thank you for adding more motivation so that we can add new features and bring a better customer experience.

Once again, I really thank you for using our app.

Best Regards,

Vicky

21 de dezembro de 2022

This app is awesome and the support is fantastic . I was having trouble adding the custom labels to the GMC and Felix did a great job assisting me. I highly recommend this service /app

BidetSplashes
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por OneCommerce 21 de dezembro de 2022

Hi Ed,

Here's Felix again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Felix
Socialshop by OneCommerce

12 de fevereiro de 2022

Great support. Very knowledgeable and fixed my problem quickly.
My instagram feed was not working properly however it was fixed in no time.

bedbuddies.com.au
Austrália
Over 1 year usando a aplicação
Questão respondida por OneCommerce 13 de fevereiro de 2022

Hi Steve,

It's me - Felix again from Socialhead Team.

First of all, I sincerely thank you for your precious review.

I truly appreciate your feedback and comment about your experience when using our app and loving my support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Felix
Socialshop - Facebook, Google Shopping Feed