Avaliações (670)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
16 de setembro de 2022

Best customer service out there! Really enjoy the feature of that app and Ocean was awesome at the customer service

Hooké
Canadá
Over 1 year usando a aplicação
Questão respondida por OneCommerce 16 de setembro de 2022

Hello Soft Services admin,

This is Ocean from Socialshop app.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from OneCommerce.

Please refer to more details here: https://onecommerce.io/blog/
Best Regards!

Ocean
OneCommerce

5 de outubro de 2022

Très bonne application, simplifie grandement l'integration G-shopping ! Et un service client extraordinaire !!! Merci à toute l'équipe !

REAVERFIT
França
Over 1 year usando a aplicação
Questão respondida por OneCommerce 5 de outubro de 2022

Hi REAVERFIT admin,

Here's Ocean again from SocialShop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued SocialShop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only SocialShop but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

All the best,
Ocean
SocialShop by OneCommerce

31 de dezembro de 2020

插件帮助了我许多,使我能够轻松抓取网站信息,为我的工作节省很多时间,客服Vicky很细心负责,对于问题耐心回答并积极解决所遇到的问题,推荐使用。The plug-in has helped me a lot, enabling me to easily grab the website information and saving a lot of time for my work. Vicky, the customer service staff, was very careful and responsible, patiently answered the questions and actively solved the problems encountered, and recommended it.

sofeelwigs
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por OneCommerce 31 de dezembro de 2020

Hi sofeelwigs store admin,

First of all, I sincerely thank your review.

Your reviews contribute greatly to our team in building the app and the customer experience.

In the process of using the product, if there is any inconvenience, please feel free to contact us.

Thank you again for using our app. <3

Best Regards,

Vicky

18 de janeiro de 2022

Thank you for your help to solving out the issues. My website has much more visitors now and hope this will help to make more sells. App work perfectly now. Whatever if anyone straggling with any issues how this app run as I did, contact Felix and he will happy to help over and over again until he doesn't find the best solution. Thanks again

Lilly and Mimi Fabric Shop
Reino Unido
Over 1 year usando a aplicação
Questão respondida por OneCommerce 18 de janeiro de 2022

Hi Noemi,

Here is Felix from Socialhead team,

Honestly the last 30-day period is the most amazing time to me since the day I started my job. Thank you so much for giving us a chance to make everything about the app clear for you and correct our situation.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Felix
Socialshop - Facebook, Google Shopping Feed

25 de novembro de 2020

Customer Service is awesome, you can tell they legitimately know what they are doing and how to apply their services with social media applications. It has been really useful and I hope they continue their services as is. Thanks for all the help you have provided me !

The Radiant
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por OneCommerce 25 de novembro de 2020

Hi The Radiant store admin,

Im Tracie from Customer Support of Socialshop. Thank you so much for your feedback. Im really appreciate

We are happy that you are satisfied with our app. We will try our best to bring you better experience.

Thank you again for choosing our app. If you meet any proble while using our app, feel free to contact me

Warmest Regards,
Tracie

3 de dezembro de 2021

After several problems with Facebook pixel mismatches and language feed issues, I got this app to manage my uploads in a comfortable way and it works great! And the support is very supportive and progressive!

lightia
Alemanha
Over 1 year usando a aplicação
Questão respondida por OneCommerce 7 de dezembro de 2021

Hi lightia store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!
Windy

28 de fevereiro de 2022

L'applicazione è molto semplice da usare ed intuitiva. La utilizzo per gestire i miei Feed collegati al Google Merchant e a Facebook per le campagne pubblicitarie. Un punto aggiuntivo al servizio clienti che è sempre disponibile a risolvere ogni dubbio sull'utilizzo dell'applicazione Complimenti a tutto il team per l'ottimo lavoro

Mason's
Itália
Over 1 year usando a aplicação
Questão respondida por OneCommerce 28 de fevereiro de 2022

Hello Masonsfdmtest store admin,
This is Abby from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards,
Abby
Socialshop - Facebook, Google Shopping Feed

18 de novembro de 2021

The support staff Felix was so helpful. His explanations on how to use the app were very easy to understand.

BusDeals Today
Emirados Árabes Unidos
Over 1 year usando a aplicação
Questão respondida por OneCommerce 19 de novembro de 2021

Hi BusDeals Today store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!
Windy

22 de fevereiro de 2023

Customer service is everything with apps like this, and the team at Socialshop go above and beyond. Can't recommend them highly enough.

Toby Leon
Austrália
Over 1 year usando a aplicação
Questão respondida por OneCommerce 23 de fevereiro de 2023

Hi admin,

Here's Ocean from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
Socialshop by OneCommerce

Editado a 6 de novembro de 2024

Update: after 1 year, still perfect and the support team is just perfect!! Thanks a lot
2nd update: team support is amazing, special thanks to Ricky for his patience!!

We finally found the app which works! Easy to install and easy to use. Not to mention the support which is just perfect! A thousand thanks to Jaxber for his patience in supporting us step by step in the setting ;) Thanks, thanks, thanks

SU Paris
França
Over 1 year usando a aplicação
Questão respondida por OneCommerce 18 de junho de 2023

Hi SU Paris admin,

Here's Jaxper from FeedHub. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued FeedHub users like you. Thank you for the loving words you've shared, and thank you for being the best part of FeedHub

Also, I highly recommend you to check our blog for the latest news regarding not only FeedHub, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Jaxper
FeedHub by OneCommerce