Avaliações (665)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
3 de dezembro de 2021

Guter Support, die Verbindung war nicht schwierig und hat einfach geklappt. Eine gute Sache. Bei Problemen wird einem sehr schnell eine Lösung gesucht.

SPCSHOP
Suíça
7 months usando a aplicação
Questão respondida por OneCommerce 3 de dezembro de 2021

Hallo SPCSHOP-Administrator,

Hier ist Rachel vom Socialhead-Team.

Vielen Dank für Ihre tollen Kommentare. Wir freuen uns sehr, dass Sie unsere App und unseren Support lieben.

Bitte zögern Sie nicht, uns bei Fragen oder Anliegen über unseren Live-Chat zu erreichen oder uns eine E-Mail an support@socialhead.io zu senden

Außerdem entwickeln wir einen Blog mit allen nützlichen Informationen, die Sie bei der Abwicklung Ihres Geschäfts in sozialen Netzwerken mit allen Apps von Socialhead unterstützen können.

Weitere Informationen finden Sie hier: https://socialhead.io/blog/

Mit freundlichen Grüßen!

Rachel

Editado a 9 de fevereiro de 2023

I am testing this app out to use with a number of my clients accounts, so far I have found the customer support to be absolutely excellent, very responsive and really knowledgeable about the app and how to resolve any set up issues. I can't comment yet on the full functionality of this app as I am in the process of setting it up but I can say so far so good

AD & PS Antiques
Reino Unido
7 months usando a aplicação
Questão respondida por OneCommerce 9 de fevereiro de 2023

Hi there,

Here's Julie again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Kind Regards,
Julie
Socialshop by OneCommerce

30 de novembro de 2022

I could not recommend this app more..! Their customer service is the best I have had in any app or shop or industry. They answer within the same day or maximum the next. And they go through with you every step, asking you to provide screenshots to help check that everything on your side is perfect and that you understand. They also go beyond an check every other little thing to make sure that you are using the app to its full potential. I am very happy with their customer service. With regards to their app, its an app that basically makes creating a feed easier, which saves you a lot of time. I highly recommend them. Thank you Julie and Neil for you excellent customer service!

DONUM
Estados Unidos
7 months usando a aplicação
Questão respondida por OneCommerce 30 de novembro de 2022

Hi Sofia,

Here's Julie again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Julie
Socialshop by OneCommerce

25 de setembro de 2020

Easy to use and support very fast. Important is Free- the app still updates for the best in the future. Great work team!

Wear Wanta
Singapura
7 months usando a aplicação
21 de dezembro de 2020

I haven't started using this app yet but the help center is very fast and friendly. For now I give 5 stars and I hope everything always works well!

Alibimbi
Itália
7 months usando a aplicação
Questão respondida por OneCommerce 21 de dezembro de 2020

Hi Alibimbi store admin,

Here is Vicky from Socialshop Team

Thank you very much for your feedback.

Your comments are the most valuable asset we own. We will strive every day to give you the best experience.

Once again, thank you for trusting and using our app

Best regards!

Vicky

Editado a 12 de agosto de 2021

Very nice feed app for who try to reach oversea sells. Also very great customer support worth to 5 stars.

YAMAKO Japan Inc
Japão
7 months usando a aplicação
Questão respondida por OneCommerce 13 de agosto de 2021

Hi YAMAKO Japan Inc store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!
Windy

16 de março de 2023

Nice and useful app, and Julie of the customer support is helping us very much and very fast! Thanks!

LINEARGENT
Espanha
7 months usando a aplicação
Questão respondida por OneCommerce 16 de março de 2023

Hi admin,

Here's Julie from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Julie
Socialshop by OneCommerce

16 de dezembro de 2022

Nice support. Easy apps, fast sync despite some manual adjs like linking category to collections. Recommended.

Nawara Olive Wood Craft
Suíça
7 months usando a aplicação
Questão respondida por OneCommerce 16 de dezembro de 2022

Hi there,

Here's Niel again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. I am grateful for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Niel
Socialshop by OneCommerce

1 de fevereiro de 2022

Fantastic app, makes it very easy to create Facebook and Google Shopping feeds and absolutely legendary support

Vivid Dresses
Austrália
7 months usando a aplicação
Questão respondida por OneCommerce 1 de fevereiro de 2022

Hi Vivid Dresses store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!
Windy
Socialshop - Facebook, Google Shopping Feed

25 de abril de 2023

Very good, app excellent customer service from Julie who was very helpful in fixing my problems that i had.

Bootee Buddy
Reino Unido
7 months usando a aplicação
Questão respondida por OneCommerce 25 de abril de 2023

Hi admin,

Here's Julie from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Julie
Socialshop by OneCommerce