Avaliações (667)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
Editado a 31 de outubro de 2022

Great app, user friendly, really improved our Facebook and Google Ads workflow. As for the the customer service team, they helped us diligently and promptly whenever needed, which happened quite often :) Big thumb.

KidzSport
Roménia
10 days usando a aplicação
Questão respondida por OneCommerce 27 de outubro de 2022

Hi KidzSport Store Admin,

Here's Julie again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop.

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Julie
Socialshop by OneCommerce

30 de agosto de 2022

strait forword easy to use they cut out the facebook bs integrates easilly and they dont complain about going the extra mile even if it takes a minute julie is awesome buy her a coffee machine for her desk

Nyxshop
Reino Unido
10 days usando a aplicação
Questão respondida por OneCommerce 30 de agosto de 2022

Hi Nyxshop admin,

Here's Julie from Socialhead Customer Support Team again.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Julie
Socialshop - Facebook, Google Shopping Feed

21 de março de 2023

Julie was a breath of fresh air, she helped me with my google merchant account for product syncing and more... their customer support is TopNotch.

Homicor
Estados Unidos
10 days usando a aplicação
Questão respondida por OneCommerce 21 de março de 2023

Hi admin,

Here's Julie from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Julie
Socialshop by OneCommerce

21 de abril de 2022

utilizei o app para fazer anuncio google shopping, ainda estou aguardando, gostaria que fosse todo traduzido para portugues e com tuturial, a atendente foi boa

Casa da Cleo
Brasil
9 months usando a aplicação
Questão respondida por OneCommerce 3 de maio de 2022

Olá administrador da Casa da Cléo,

Esta é a Rachel da Equipe Socialhead.

Em primeiro lugar, agradeço de coração a sua avaliação.

Nós realmente apreciamos seus comentários e comentários sobre sua experiência ao usar nosso aplicativo e adoramos nosso suporte.

Se precisar de mais ajuda, informe-nos por meio de nosso chat ao vivo ou envie um email para support@socialhead.io

Além disso, estamos desenvolvendo um blog com todas as informações úteis que podem ajudá-lo a fazer seus negócios nas redes sociais com todos os aplicativos do Socialhead.

Consulte mais detalhes aqui: https://socialhead.io/category/shopify/

Atenciosamente!

Rachel
Socialshop - Facebook, Google Shopping Feed

6 de julho de 2022

Great support team, they were very quick to help me with any of my questions! I would highly recommend this app!

nakedpastor
Canadá
9 days usando a aplicação
Questão respondida por OneCommerce 6 de julho de 2022

Hi nakedpastor admin,

This is Felix from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Felix

13 de janeiro de 2022

She was so patient with my needs and very informative. Walking me through any process I asked about. I will definitely be using more of this companies apps in the future to help grow my business! Thank you so much again!

FL Bean
Estados Unidos
8 months usando a aplicação
Questão respondida por OneCommerce 14 de janeiro de 2022

Hi FL Bean Admin,

Rachel again from Socialhead Team.

I'd love to express my sincere thanks for your precious review about my service and the app.

I am extremely happy to see you had a fantastic time with us! It's our honor to have an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/blog/

Best Regards,

Rachel
Socialshop - Facebook, Google Shopping Feed

31 de agosto de 2022

Easy to install. Great help from Niel setting up the feeds I needed. Gave me some good tips as well! Looking forward to the continued use of the app.

Supernerds
Noruega
9 days usando a aplicação
Questão respondida por OneCommerce 31 de agosto de 2022

Hi Supernerds Admin,

This is Niel from Socialhead Team.

Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/

Regards,

Niel
Socialshop - Facebook, Google Shopping Feed

8 de junho de 2022

Very useful app and customer service are amazing. Definitely recommend. My feeds look pretty good now.

Iamnotbasic
Estados Unidos
8 days usando a aplicação
Questão respondida por OneCommerce 8 de junho de 2022

Hi Berk,

This is Niel from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Niel
Socialshop - Facebook, Google Shopping Feed

Editado a 21 de julho de 2023

Julie and Ocean and Niel all were very helpful in getting through some complex aspects of my integrations, and the app does exactly what I was looking for , which was specifically to be able to select the thumbnail images for products in Facebook, but the app does so much more. Thanks again

Update:
After uninstalling i am continued to be billed and seems no way to stop being billed.

ArtFusion
Reino Unido
8 months usando a aplicação
Questão respondida por OneCommerce 16 de novembro de 2022

Hi Michael,

This is Ocean from the support team and I regret to know about the unexpected experience from the FeedHub. It is truly breaks my heart to know about this issue.

As previously mentioned in our emails, the payments were processed according to Shopify's system. The uninstallation of the FeedHub application occurred after the charge cycle, which caused an issue.

Please review the information provided in the Shopify article: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps

In any case, I hope to have you reach out to the support team via support@socialhead.io for further assistance.

Looking forward to hearing from you. From the bottom of my heart, I really want to settle this and help you out.

Regards.

Ocean
FeedHub - Facebook, Google Shopping Feed
----
Hi ArtFusion admin,

Here's Julie from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Julie
Socialshop by OneCommerce

18 de janeiro de 2023

Only using the free version but the support is very good - offering advice and solving problems. Not 100% sure its write for me, though if I do i wont hesitate to get paid version
Thanks

Bump Sticker
Reino Unido
7 days usando a aplicação
Questão respondida por OneCommerce 18 de janeiro de 2023

Hi William,

Here's Niel again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Niel
Socialshop by OneCommerce