Avaliações (657)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
8 de agosto de 2022

they have the best customer service ever, I had an issue and they provide me with the option of a zoom call to guide me through the whole process of fixing that for an hour which is the best thing that can ever happen to someone who has and issue, thank you so much for that.

ariika
Egito
Over 3 years usando a aplicação
Questão respondida por OneCommerce 8 de agosto de 2022

Hi Omar,

Here's Felix from Socialhead Customer Support Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Felix
Socialshop - Facebook, Google Shopping Feed

23 de dezembro de 2021

Great support! I'll upgrade soon for a premium package. Looking forward to see more of the app. Thanks

håvsund
Alemanha
About 3 years usando a aplicação
Questão respondida por OneCommerce 23 de dezembro de 2021

Hi håvsund store admin

This is Vicky from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Vicky
Socialshop - Facebook, Google Shopping Feed

17 de novembro de 2021

This app is great, I only have a small suggestion to show all mapping data in the detail tab of the Overview screen of product so that I can make sure the data resynced as expected.

Maharishi AyurVeda
Estados Unidos
About 3 years usando a aplicação
Questão respondida por OneCommerce 17 de novembro de 2021

Hi Maharishi AyurVeda store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards !
Windy

24 de dezembro de 2020

Customer service is amazing. They have live chat and assist you. The app itself actually is good because you can further optimize versus the basic one that is from shopify. So far I am very happy with this app. I want to thank Ami for her help!

637beauty
Estados Unidos
Almost 3 years usando a aplicação
Questão respondida por OneCommerce 24 de dezembro de 2020

Hi 637beauty store admin,

Here is Ami from Customer Support of Socialhead team. Thank you very much for your feedback.

Your comment really motivates me and the technical team to continue improving the app and providing a seamless experience for our users. We'll try harder to give you a better experience with our app.

If you need any information details, don't be hesitate to contact us.

Best regards,
Ami

3 de novembro de 2022

App is pretty good but what makes it better is the amazing, attentive support that takes initiative to fix any problems that arise!

Phierce Plus
Trindade e Tobago
Almost 3 years usando a aplicação
Questão respondida por OneCommerce 3 de novembro de 2022

Hi Phierce Plus admin,

Here's Niel from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Niel
Socialshop by OneCommerce

14 de fevereiro de 2022

the app is working fine and Felix was always the first helping and solved all my problems, thank you!

Luxusbetten24
Alemanha
Almost 3 years usando a aplicação
Questão respondida por OneCommerce 15 de fevereiro de 2022

Hi Luxusbetten24 Admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Rachel
Socialshop - Facebook, Google Shopping Feed

16 de dezembro de 2021

This app is amazing!!! It perfectly fulfills its function. Best of all is their customer support. I had a problem and they didn't stop until they solved it. At all times they informed me of the process and helped me in all my doubts. You are great and a great team. Thank you very much for everything

Bambola
Espanha
Over 2 years usando a aplicação
Questão respondida por OneCommerce 16 de dezembro de 2021

Hi Bambola

This is Vicky from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

26 de janeiro de 2023

everything was perfect, thx to live chat i was able to have my feed done :) i will continue using socialshop fb, google shopping

vortexstore
Chéquia
Over 2 years usando a aplicação
Questão respondida por OneCommerce 26 de janeiro de 2023

Hi there,

Here's Julie again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Kind Regards,
Julie
Socialshop by OneCommerce

22 de fevereiro de 2023

Very good support. The app seems very useful but you can get lost if you dont have experience with feeds and such

IVMedical
Chile
Over 2 years usando a aplicação
Questão respondida por OneCommerce 22 de fevereiro de 2023

Hi there,

Here's Julie again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Kind Regards,
Julie
Socialshop by OneCommerce

8 de maio de 2022

I will give them 5 stars because of two reasons:
First: the app is very easy to navigate and let's you arrange everything from their dashboard. You will need none to minimal effort to setup in advertising channel's own feed management sections.
Second: the support is fast and tends to your needs hands-on.
Recommended.

amongst few
Emirados Árabes Unidos
Over 2 years usando a aplicação
Questão respondida por OneCommerce 8 de maio de 2022

Hi Amongst Few admin,

This is Abby from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Abby
Socialshop - Facebook, Google Shopping Feed