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I got a quick response to my question. Even though my issue I had was already too late, they offered a solution to it so I could adjust things my way. So grateful for their help.
I've been using the Fera Product Reviews App, and it's been a game-changer for my store. The support team is comprised of very well-defined people who provide quick service, making it a pleasure to work with them. This is the first time I've encountered an app that I genuinely like this much in my life. It integrates seamlessly with my store, and I highly recommend it to anyone looking for a reliable and user-friendly product review solution.
Fera is literally the best review app here on Shopify! User-friendly, smooth, and just incredible! And the customer service too! Thank you, Fera.
Just how customer service should be super helpful team and my best experience so far with a shopify app. The free plan offers a lot of value and I upgraded to a paid plan to support this team as I think they are doing things right
Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!
We are so happy to hear that you have had a great experience with our support team! Thank you so much for your support!
Please reach out to us at any time if you need anything 🙂
Awesome design, and display. Better than any other review app i tried, my reviews are just loading slow, if someone from the support could please help me I would appreciate it
Fera's review app works seamlessly with our Shopify site. Their customer service team is first class. They respond within minutes and resolve any needs immediately. We can't recommend Fera enough! Implement this app today, and we promise you won't regret it.
Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!
We are so happy to hear that you are liking our app and have had a great experience with our support team!
Please reach out to us at any time if you need anything 🙂
Fera has completely transformed the way we manage customer reviews and feedback for our business. The platform is incredibly user-friendly, making it easy to collect, display, and analyze customer opinions. The automated review requests have significantly increased our review volume, and the beautiful, customizable widgets blend seamlessly with our website's design.
One of the standout features is the ability to showcase customer photos and videos, which adds authenticity and boosts our credibility. The analytics and insights provided by Fera have been invaluable in understanding customer sentiment and making informed business decisions.
Customer support is top-notch, always responsive and helpful whenever we have questions or need assistance. Overall, Fera has exceeded our expectations and become an essential tool for our business. Highly recommend to anyone looking to enhance their review management process!
So helpful in helping me figure out how to post reviews. They even matched up my fonts for me! So very helpful. Would highly recommend Fera.
Fera Support helped me out big time! My reviews had disappeared with I updated my theme. They got them back up in minutes.
Fabulous Team!
Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!
We’re happy to hear that you’ve had a great experience with our support team and that they’ve been able to help you when you ran into issues.
Please reach out to us at any time if you need anything 🙂
Excellent service…quick, explained in detail and pictures, fixed my issue (I made) THANK YOU