Fera App Recensioni Prodotto

So far have really good experience with Fera App, and features are really outstanding and easy to use! Lovely!

Great app. We were able to synchronize it with Google and it helps our customers to give us feedback.

Always such a GREAT app to have and use! I have been using this app for about 2 years, and I couldn't say anything bad about them. They have been great to work with, and they are easy and available for you always!

Very Good Experience with optimizing Product reviews and Ad videos.

Reached out for help and Roel helped me within 5 minutes and sorted the widget out for me. Great app i recommend to everyone. We use the free app and it works perfect for our website. Thank you again!

The Fera Product Reviews application has been installed on our Shopify store for over a month now. The primary reason for choosing this application was its compatibility with Etsy, allowing us to import our nearly 1,000 Etsy reviews. Since we opened our Shopify store recently, this was a crucial feature.

The application's interface is excellent, with easy installation and operation. We appreciate the app's aesthetics and how it blends seamlessly with our shop. Furthermore, it offers several essential features necessary for any business, such as the ability to respond to reviews, review photos and videos, and store reviews, in addition to product reviews. The app's automated email system is also a valuable asset, and its prices are highly competitive and affordable for small businesses.

However, we must caution users who utilize the rewards for reviews option in this application. The generated reward discount codes are automatically generated by the app and sent immediately to the customer, but they WILL NOT combine or work with ANY other discounts that users have set up in their shop. This means that customers will be unable to use the rewards generated by this app for their reviews unless users manually check their discounts section and physically change the combined shipping on each and every discount code generated. This is time-consuming, and customers may have already attempted to use the coupon code and been denied at checkout, resulting in lost sales. Therefore, users must be aware that the rewards discount auto-generated and sent out to reward reviewers will not work if they have any other sales or discounts of any kind in their shop, unless they change each and every code manually.

Our business brought this issue to the attention of their customer service, but we were informed that it was not a priority and that they could not cater to every customer's needs. They did say that they would forward it to a team for possible future updates. This brings us to the other downside of the application, which is its customer service's lack of responsiveness, at least in this situation.

In conclusion, Fera Product Reviews is a great application with many excellent features at a reasonable price. However, the rewards for reviews feature has a significant limitation that users must be aware of. Additionally, the customer service could be more responsive to user needs.

Wonderful integration, customization, and service. We've tried a few other apps but Fera is by far the best for our candle business.

very good and easy to import

Great App, Has everything you need , super easy to use, and customer service will go above and beyond to help you, special thanks to Holden! he stayed with me for so long trying to help me out get everything perfect on my store. thank you again !

Great app, blends in perfectly with my store and has a good rate of reviews submitted. Great customer service as well, would highly recommend this app