Recensioni (6.000)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 95% delle recensioni ha 5 stelle
  • Il 3% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
28 gennaio 2025

Easy to work with

3scentscandles
Stati Uniti
4 mesi di utilizzo dell’app
1 novembre 2024

I signed up in 2023, and had a great experience, until now.

I was offered a free trial on Oct 29, 2023. I downgraded back to the free plan Oct 29, 2024, but was charged $99 for the premium version. I contacted chat support to have this fixed. They let me know that Shopify has to fix it. I contact Shopify, who lets me know that that is incorrect and that Fera needs to apply credits for the charge ...

Juci Roots
Stati Uniti
Circa un anno di utilizzo dell’app
11 dicembre 2024

Loving this app! Customer service is great! Thank you!

Wake Up & Glow
Canada
Circa 2 mesi di utilizzo dell’app
25 novembre 2024

Great customer service. Roel is super nice and reactive!

The Memorists
Canada
4 mesi di utilizzo dell’app
1 dicembre 2024

excited to try

Espresso Beauty
Stati Uniti
3 mesi di utilizzo dell’app
16 gennaio 2025

Just installed the app. Amazing customer service. App is really easy to use

Valérie Simon
Canada
Circa 20 ore di utilizzo dell’app
11 gennaio 2025

Set up was really easy. I was hesitant at first, but it worked very well. What I appreciated most was that it allowed me to send a one-time review request to historical customers (those that had previously placed orders).

Amazing Awaze
Stati Uniti
26 minuti di utilizzo dell’app
31 ottobre 2024

Roel Help me a lot. Thanks to him

Plazasoftware
Regno Unito
Quasi 5 anni di utilizzo dell’app
22 novembre 2024

Really great support

Kiddie Majigs
Sudafrica
Quasi 3 anni di utilizzo dell’app
17 novembre 2024

so far it has been great. customer service is great as well which is not often you find such helpful team and willing to work with you.

Southshop.us
Stati Uniti
1 giorno di utilizzo dell’app