Recensies (6.000)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 95% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
28 januari 2025

Easy to work with

3scentscandles
Verenigde Staten
4 maanden gebruiken de app
1 november 2024

I signed up in 2023, and had a great experience, until now.

I was offered a free trial on Oct 29, 2023. I downgraded back to the free plan Oct 29, 2024, but was charged $99 for the premium version. I contacted chat support to have this fixed. They let me know that Shopify has to fix it. I contact Shopify, who lets me know that that is incorrect and that Fera needs to apply credits for the charge ...

Juci Roots
Verenigde Staten
Ongeveer een jaar gebruiken de app
11 december 2024

Loving this app! Customer service is great! Thank you!

Wake Up & Glow
Canada
Ongeveer 2 maanden gebruiken de app
25 november 2024

Great customer service. Roel is super nice and reactive!

The Memorists
Canada
4 maanden gebruiken de app
1 december 2024

excited to try

Espresso Beauty
Verenigde Staten
3 maanden gebruiken de app
16 januari 2025

Just installed the app. Amazing customer service. App is really easy to use

Valérie Simon
Canada
Ongeveer 20 uur gebruiken de app
11 januari 2025

Set up was really easy. I was hesitant at first, but it worked very well. What I appreciated most was that it allowed me to send a one-time review request to historical customers (those that had previously placed orders).

Amazing Awaze
Verenigde Staten
26 minuten gebruiken de app
31 oktober 2024

Roel Help me a lot. Thanks to him

Plazasoftware
Verenigd Koninkrijk
Bijna 5 jaar gebruiken de app
22 november 2024

Really great support

Kiddie Majigs
Zuid-Afrika
Bijna 3 jaar gebruiken de app
17 november 2024

so far it has been great. customer service is great as well which is not often you find such helpful team and willing to work with you.

Southshop.us
Verenigde Staten
1 dag gebruiken de app