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Love the backend interface and how it turns out on our e-commerce store. Fera is easy to use and has powerful functions available for customizations, etc. The support team is efficient and helpful is resolving our requests too!
I couldn't be happier with this app. It was EXACTLY what I have been searching for.
Super Happy with the App
Holden with Fera is awesome. I am very impressed with his patience and kindness. I really appreciated all his help in setting up my account.
i would recommend this app it is amazing .... although I am paying quite a bit so to have reviews go on automatically if I don't allow them is annoying, as I have had an uptight review from a customer who expected something free as I do buy one get one free on some items, the item was not and she tried to leave a one star even though she liked what I had made , so that isn't fair as the job done and what I had made her was beautiful. But thank you I do love this app my darlings and the fee is worth it x
Thank you for your review ❤️
We are so happy to hear that you are liking our app and would recommend it to others, that is greatly appreciated!
Please reach out to us at any time if you need anything 🙂
I really like Fera and have been using it for years. My biggest positive is the "Reply using AI" feature that was introduced recently. I always struggled replying to customer reviews whether positive or negative. And just always wound up sounding like a robot. Trying to think of creative ways to say "thank you" was really hard! Now I click a button and Fera writes a reply for me that sounds way better than anything I could write. it takes seconds. The options are endless too with integration with other apps. I can easily import my Etsy reviews which is really great. Thank you Fera - you've helped me build a successful business!
Thank you so much for your review ❤️ and thank you for continuing to trust us to help you gather your reviews!
We are genuinely so happy to hear that you have been enjoying and utilizing our new AI Reply feature. That’s what this feature was rolled out for, to make replying to customer reviews easier for our merchants 🎉
Thank you once again for trusting us and using our app for all these years! As always, please reach out to us at any time if you need anything 🙂
This app is SO user friendly. I am relatively a technical novice and was able to get smoothly up and running. When I did come across a couple small questions, I jumped on their chat support and received the quickest, nicest and most efficient help from their customer support (Roel). Even if what I was asking was not technically available yet in the app, Roel was ready to go with workarounds that worked just as good and were able to be implemented in seconds to solve everything I needed. I am so happy we switched to Fera for our reviews!!! The app is great and the customer support service has me sold!
An Absolute Joy to Use!
I just had to drop a review here because I've been so impressed with this app! Right from the start, it's been super easy to use. I've tried out plenty of apps before, but this one is by far the most user-friendly.
Their customer service team is top notch – Roel solved my issue in a matter of minutes.
It’s been a hassle-free, enjoyable journey, and I highly recommend it to anyone looking for an app that’s both incredibly easy to use and supported by a fantastic customer service team.
nice app, easy to use and team very responsive, thanks vasko!
iFera has been a gem to our hot sauce company. I really llke the app and it's features. It's easy to use which makes it great for customers to give their feedback and the customer service is outstanding. I like the way the app keeps growing and innovating.
Thank you so much for your review ❤️
It is wonderful to hear that not only do you like the features and have had a good experience with our support team, but that you also are enjoying the updates that we have come out with 🎉
Please reach out to us at any time if you need anything 🙂