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so far the app is super easy to set up.
Really easy to use and any issues or challenges faced, I've found the live chat help so prompt at rectifying things.
So far so good happy to get product reviews as we are not getting so much of Google reviews in my business.
Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!
Please reach out to us at any time if you need anything 🙂
top customer support
Very helpful staff. They understand your issues and respond with good advice.
Quick response, helpful and a great experience. Perfect customer service.
Very easy to use!
Great review app! I use Fera for my other store aswell. Very satisfied with the possibilities it has and the fast and good customer service is great! Thanks for the help Roel! I recommend Fera to everyone!
So far, so good! But this is a 4.5 rating, rounded up to 5. The app is easy to use, reasonably priced and staff are very helpful and responsive. Importing my reviews from Etsy into my new Shopify store was easy. However, I wish it would assign the reviews to their respective items. It takes quite a bit of time to do this manually, since I had hundreds of reviews. You also have to download review photos and tag them to the correct review and product. I have yet to fully use the widgets, but look forward to it. Having my reviews from my established shop helps ease the anxiety potential customers have about supporting a new store. For that I am most grateful.
Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!
It is great to hear that you are enjoying our app and find it easy to use! We appreciate your feedback on reviews being assigned to the specific products!
Please reach out to our support team as they may be able to assist you with this! 🙂
Holden with Fera is awesome. I am very impressed with his patience and kindness. I really appreciated all his help in setting up my account.