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It's amazing that this app is free, it has so many features and is so easy to use. I'm a new store owner so still feeling my way around - highly suggest this tho :)
I partly left this review so that the setup process would show as 100% complete, however I really do think this app gets 5 stars... it combines several apps into one and has great UI and is easy to use.
Well thought out app. Excited to use the many features!
Love this app in any way! I think it's my favorite from the app list I use! I love how it allows real time tracking of what is being viewed and the statistics! Love it so much!
Really good review exporting tools, useful displays that work automatically & a Great Customer Care.
I use this app after trying others. it was simple to set up and effective i love it, within minutes i started seeing reviews of purchased items.
I use these guys on both my stores and they do an awesome job. The support team is ridiculously responsive, even on the weekends or any time really. The app itself gets the job done, can't recommend them highly enough.
We are always here for you :) Thanks for trusting us with both your stores!
Holden in customer service was right on time with my request at the most frustrating time. Not knowing he was actually going to get back to me so quickly, I was speaking with Shopify customer service and they were giving me other app options I could choose from...I was so close to deleting this app. It was because I was in my emails and saw that I actually got a response, and from the first email back to me, he showed that he was initiating fixing my issue and it was just for me to confirm if the change had been made. I appreciate companies like this to provide a fast turn around, cause I could've lost a good company at the peek of my frustrations. Thanks so much for your help even in the late night here. I appreciate 100%.
The customer support got back to me and answered my question. I haven't experienced the app enough yet but felt like from what I can tell it's a good app.
I've been using Fera for many years and I have yet to come across any issues. Their customer service team is top notch and the value you get for the amount of apps within their app is just amazing!