Fera Produktrecensioner , 5 743 recensioner
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There are so many great reviews from before, but i couldn't get it to work. I think the app must be having issues now even from the last review it says the app crashed. After installing the app, I clicked Browse Marketplace Skills and it took me to a screen and just kept spinning the heart. I even tried to refresh a few times. Maybe they cannot support this many stores anymore...
Hey there! The spinning heart you described was due to us undergoing some heavy load on our server.
But the good news is, we have resolved the issue! I'll be sending you over a personal email so I can help you make the best of Fera now that we are all fixed up!
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Worst UX !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Hello Kerrald,
Sorry about your experience. Can you let us know what issues you faced so that we can fix them for you? Talk soon :)
It seemed like a really good app until they ruined my store theme! Customer support is very slow and it is costing me possible sales. It needs to be fixed immediately!
SUPER Expensive app. I only use it for Cart timer and its over $100/mo. That's absolutely insane. Would not recommend this app its totally not worth the cost!!
I'm pretty sure it has so many 5 stars because most people don't get sales.
And the way they apply this cost is on the backend, so be ready for a surprise. They know exactly what they're doing with the price tiering.
Pathetic app. I can't change users. The verification email never shows up. Now I will have to find another app that can actually work.
The reason you weren't able to verify is because your email was bouncing since it was not fully set up yet.
Not really a Fera issue, but we've figured it out for you. Check your inbox for instructions on how to continue.
PS: We responded to your message which you sent at 10:38pm on Sunday calling our team "stupid f*****g dips***s" this morning, despite it being Family Day holiday here in Canada. 😅
DELETE NOW!!!! Fera automatically setup a coupon code for 2 of my products without my authorization!! This is a serious breach of my websites security I feel!!!! This is something I would have never done on my end of things!!!! DELETE it and find something better!!!!
Thank you for your review!
We are sorry to see you go. Fera will never automatically setup incentives (coupons, discounts, etc.) for our merchants.
We also are not able to create discounts for individual products. While you are able to create incentives for one-time or automatic review requests, it must be manually added when creating a review request campaign.
The only way for the app to create discounts is for the merchant to have done so from the Fera dashboard.
It would be inappropriate for us to do this and a violation of trust!
Please reach out to us for more information or clarification 🙂
thank you vey good app
The UI of the app is great but there are really bugs everywhere. I had to message support every step of the way. Finally a display bug had to be looked at by their IT. It's been 3 days without any feedback, after 3 days of trying to get it set up. Moving to one of the many other competitors, please test your apps before launching.
Don't even bother using the "free plan" you only get 1 widget so a product can even have the ratings and reviews at the same time. Waste of time.