Recensioner (6 000)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 95 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
28 januari 2025

Easy to work with

3scentscandles
USA
4 månader användning av appen
1 november 2024

I signed up in 2023, and had a great experience, until now.

I was offered a free trial on Oct 29, 2023. I downgraded back to the free plan Oct 29, 2024, but was charged $99 for the premium version. I contacted chat support to have this fixed. They let me know that Shopify has to fix it. I contact Shopify, who lets me know that that is incorrect and that Fera needs to apply credits for the charge ...

Juci Roots
USA
Ungefär ett år användning av appen
11 december 2024

Loving this app! Customer service is great! Thank you!

Wake Up & Glow
Kanada
Ungefär 2 månader användning av appen
25 november 2024

Great customer service. Roel is super nice and reactive!

The Memorists
Kanada
4 månader användning av appen
1 december 2024

excited to try

Espresso Beauty
USA
3 månader användning av appen
16 januari 2025

Just installed the app. Amazing customer service. App is really easy to use

Valérie Simon
Kanada
Ungefär 20 timmar användning av appen
11 januari 2025

Set up was really easy. I was hesitant at first, but it worked very well. What I appreciated most was that it allowed me to send a one-time review request to historical customers (those that had previously placed orders).

Amazing Awaze
USA
26 minuter användning av appen
31 oktober 2024

Roel Help me a lot. Thanks to him

Plazasoftware
Storbritannien
Nästan 5 år användning av appen
22 november 2024

Really great support

Kiddie Majigs
Sydafrika
Nästan 3 år användning av appen
17 november 2024

so far it has been great. customer service is great as well which is not often you find such helpful team and willing to work with you.

Southshop.us
USA
En dag användning av appen