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I have just sent the first lot of email requests; the app is very easy to navigate around. I have also contacted Customer Service today and their service was very prompt.
this app is awesome , i use it mostly to see from where are the visitors that are browing my site and buying my products.
So far, so good. I'm new to shopify and this app should help me with conversions
So far so good using Feria reviews app. I had an issue with a carousel and I was assisted in a timely manner. Customer support is prompt if you have any issues.
I love. this app sooo glad to come across it !It has so many features that I need and wanted all for a great price as well thank you
🎉Thank you for your review🎉 It's great to hear that you are liking the app and its features! 🙂 Feel free to let us know if you need anything in the future!
THIS APP is very helpfull. Thank you and keep updating it! I think that this app can really make the difference for somenone who wants to buy something!
I use this app help me bring in more sales. pop ups and recently purchased really brings social proof that my website was lacking.
great love this app. any Shopify shop owner needs this app to run a successful store.
This App got more annoying and obstructive the longer I used it. The monthly limit on the Free plan needs to be much bigger, especially when compared to other, better Apps such as Judge.me.
This monthly restriction soon results in constant emails from Fera saying you've exceeded your plan and need to upgrade, and cost me many reviews at Christmas time.
Fera also 'auto created' a default Incentive discount of £5 off, which meant I lost money when it was used. Very annoying. I didn't even know about it until too late.
I may have considered upgrading, but it jumps to £29 a month - meaning it costs more than Shopify itself!! Where do these people get their numbers? It's way too expensive.
Finally, when I tried to Export my reviews, this auto action was also Blocked by Fera - something that made me even more determined to replace the App. Instead, you receive a message saying 'a member of the Fera team needs to review it' and that 'if you don't hear from them contact support' etc. etc. Disappointing.
The app has been wonderful so far. Easy to use on the backend, easy to customize on the site and the customer service has been super helpful. I originally installed it in wix and then when I migrated to Shopify they were really helpful in that process. I highly recommend this one.