Fera Produktrecensioner , 5 726 recensioner
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I uninstalled this app after 30 min. it had issues integrating and I just didn't have time to go through the manual code process. this was at midnight.
at 2:37 am i awoke to this message from them
Subject: Your Store's Data Will Be Deleted In 20 Hours
You or someone at your company uninstalled the Fera.ai app or Fera.ai has lost connection to your store. In order to comply with GDPR we will be deleting all custom and store data that Fera.ai has compiled to help your store increase sales. You will not be able to recover this data after deletion.
To ensure this does not happen, or if you believe this was a mistake, please re-install the app and re-connect fera.ai to your store.
Here I am at 3am onto support at Shopify where they explained that NO App Developer can delete Data from our store Only Data the app developer has on their end. Big relief.
The subtly is not lost on me, It was intended to scare you into reinstalling the app. I have uninstalled many apps for various reason and have never had an email like this.
Whilst you have a legal obligation to remove store data from your servers do not use this as a means to keep a customer. when Uninstalling it tells us the data will be deleted.
Hey there! I think there is a misunderstanding about what that email says. The message that you received was letting you know that your store data was being removed from Fera's system so that we would no longer have details about your store (including product information, sales, etc.)
Since you removed the app from your store, this message was sent to you because, as you mentioned, we are in compliance with GDPR rules, which stipulate that we cannot access any stores data once they've deleted the app. This email is sent to all merchants to confirm with them that we are following the rules. We would never use intimidation to keep a merchant using our app.
totally misleading says its free buts try to charge you for monthly at $49.99 for a whole year ,.
THIS REVIEW IS INACCURATE!
You will NOT be charged for your 1-year trial.
This person didn't read the trial authorization screen...
Try it for yourself and you will see - no charges. It really is a great deal. 😁
I wish it had a function where you can customize the option where the customer is looking at the product
Love the app so far! I wanted a way to automate messages to customers so they can submit reviews and then display these on my site. As a small business just starting out, the free plan is super valuable! Thank you.
They were great at supporting me when I ran into some technical hiccups. The technical team was timely, professional and made the review section of the site look stunning. Shout outs to Holden for walking me through the process!
Yay Holden!
Thank you for using Fera for reviews. We really appreciate you and your business. 😀
It is great! Easy to use and definitely gives a sense of validation to those shopping in your store! Highly recommend it!
Amazing. I've been looking for weeks to find a great app to use to create a sense of urgency on my product pages that is also well designed & easy to use.
Thanks Banana Stand! 5 stars.
Currently using this app to build trust around my products through their testimonials, product review apps. The team at Fera has been absolutely amazing!
I love this app, it is really easy to use, has incredible features that any online store needs to create further trust in their brand. Very useful for any new startup companies !
https://veganstraws.com
so far so good. i like what i see. the get by timer will have to change since im dropshipping from china but we will get there