Fera Produktrecensioner , 5 680 recensioner

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 95 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
26 januari 2024

I really like Fera and have been using it for years. My biggest positive is the "Reply using AI" feature that was introduced recently. I always struggled replying to customer reviews whether positive or negative. And just always wound up sounding like a robot. Trying to think of creative ways to say "thank you" was really hard! Now I click a button and Fera writes a reply for me that sounds way better than anything I could write. it takes seconds. The options are endless too with integration with other apps. I can easily import my Etsy reviews which is really great. Thank you Fera - you've helped me build a successful business!

Brindly
Storbritannien
Mer än 2 år användning av appen
Fera Commerce Inc svarade 1 april 2024

Thank you so much for your review ❤️ and thank you for continuing to trust us to help you gather your reviews!

We are genuinely so happy to hear that you have been enjoying and utilizing our new AI Reply feature. That’s what this feature was rolled out for, to make replying to customer reviews easier for our merchants 🎉

Thank you once again for trusting us and using our app for all these years! As always, please reach out to us at any time if you need anything 🙂

26 mars 2024

they are very helpful

Clawcare
Sverige
Ungefär en månad användning av appen
26 mars 2024

Excellente application et excellent service lorsque j'étais un peu coincé en essayant de la modifier pour mon nouveau thème shopify. J'aime l'affichage propre et la fonctionnalité facile de cette application aussi!

gimovi
Kanada
Ungefär en månad användning av appen
11 mars 2024

Para ser gratis es una maldita pasada

Talleres Castor
Spanien
Ungefär 2 månader användning av appen
4 mars 2024

So far, so good! But this is a 4.5 rating, rounded up to 5. The app is easy to use, reasonably priced and staff are very helpful and responsive. Importing my reviews from Etsy into my new Shopify store was easy. However, I wish it would assign the reviews to their respective items. It takes quite a bit of time to do this manually, since I had hundreds of reviews. You also have to download review photos and tag them to the correct review and product. I have yet to fully use the widgets, but look forward to it. Having my reviews from my established shop helps ease the anxiety potential customers have about supporting a new store. For that I am most grateful.

Moon Sands Jewelry
Kanada
2 månader användning av appen
Fera Commerce Inc svarade 2 maj 2024

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!

It is great to hear that you are enjoying our app and find it easy to use! We appreciate your feedback on reviews being assigned to the specific products!

Please reach out to our support team as they may be able to assist you with this! 🙂

17 mars 2024

I'm very happy with this app, their customer service and features. Highly recommend it!

En Casa Cooking Space
Australien
Ungefär en månad användning av appen
28 januari 2024

i would recommend this app it is amazing .... although I am paying quite a bit so to have reviews go on automatically if I don't allow them is annoying, as I have had an uptight review from a customer who expected something free as I do buy one get one free on some items, the item was not and she tried to leave a one star even though she liked what I had made , so that isn't fair as the job done and what I had made her was beautiful. But thank you I do love this app my darlings and the fee is worth it x

Sentimental Keepsake
Storbritannien
Mer än ett år användning av appen
Fera Commerce Inc svarade 1 april 2024

Thank you for your review ❤️

We are so happy to hear that you are liking our app and would recommend it to others, that is greatly appreciated!

Please reach out to us at any time if you need anything 🙂

7 februari 2024

Love this app! The widgets look really pretty and the customer service is excellent. Would definitely recommend.

Plottkowski
Tyskland
7 månader användning av appen
4 april 2024

I installed the app and had a few questions. Holden was the best and even adjusted CSS for my website. 10/10 would recommend.

RememberTag
Tyskland
24 dagar användning av appen
18 februari 2024

Customer service is so good, fast and very helpful.

Vinlux
Libanon
3 månader användning av appen