Recensioner (5 770)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 95 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
17 april 2024

Quick response, helpful and a great experience. Perfect customer service.

All Barks
Australien
3 månader användning av appen
28 januari 2024

i would recommend this app it is amazing .... although I am paying quite a bit so to have reviews go on automatically if I don't allow them is annoying, as I have had an uptight review from a customer who expected something free as I do buy one get one free on some items, the item was not and she tried to leave a one star even though she liked what I had made , so that isn't fair as the job done and what I had made her was beautiful. But thank you I do love this app my darlings and the fee is worth it x

Sentimental Keepsake
Storbritannien
Mer än ett år användning av appen
Fera Commerce Inc svarade 1 april 2024

Thank you for your review ❤️

We are so happy to hear that you are liking our app and would recommend it to others, that is greatly appreciated!

Please reach out to us at any time if you need anything 🙂

26 januari 2024

I really like Fera and have been using it for years. My biggest positive is the "Reply using AI" feature that was introduced recently. I always struggled replying to customer reviews whether positive or negative. And just always wound up sounding like a robot. Trying to think of creative ways to say "thank you" was really hard! Now I click a button and Fera writes a reply for me that sounds way better than anything I could write. it takes seconds. The options are endless too with integration with other apps. I can easily import my Etsy reviews which is really great. Thank you Fera - you've helped me build a successful business!

Brindly
Storbritannien
Mer än 2 år användning av appen
Fera Commerce Inc svarade 1 april 2024

Thank you so much for your review ❤️ and thank you for continuing to trust us to help you gather your reviews!

We are genuinely so happy to hear that you have been enjoying and utilizing our new AI Reply feature. That’s what this feature was rolled out for, to make replying to customer reviews easier for our merchants 🎉

Thank you once again for trusting us and using our app for all these years! As always, please reach out to us at any time if you need anything 🙂

3 juni 2024

Fantastic review app - best out there.

Nordic Park
Storbritannien
Ungefär 2 månader användning av appen
23 april 2024

This app is amazing, it helped us to grow our number of orders significantly, and the support team was always fast to solve all our doubts and questions. Great app. Highly recommended.

Wom.
Storbritannien
9 dagar användning av appen
21 maj 2024

Fera's service is truly excellent. The platform itself is very easy to use, which is a major reason why I chose Fera over other review apps. For anyone just starting out and looking for a straightforward solution that includes all the essential customer engagement features and more. I highly recommend Fera. It's perfect for those who want both simplicity and powerful functionality in one package.

tag8
Indien
Ungefär 5 timmar användning av appen
18 april 2024

Excellent app with simple integration. Best app Ive added to my shopify site !!

Apothekelly
Storbritannien
8 dagar användning av appen
22 april 2024

If you're looking for great alternatives for product reviews app, get this one! Super easy to use and wonderful customer service!

Tough Mamas
USA
11 dagar användning av appen
17 maj 2024

Great product, Exceptional support from the team. Loved it

Pili Store
Indien
Ungefär en månad användning av appen
15 februari 2024

iFera has been a gem to our hot sauce company. I really llke the app and it's features. It's easy to use which makes it great for customers to give their feedback and the customer service is outstanding. I like the way the app keeps growing and innovating.

Emmaline's Hot Sauce
USA
Mer än 2 år användning av appen
Fera Commerce Inc svarade 2 maj 2024

Thank you so much for your review ❤️

It is wonderful to hear that not only do you like the features and have had a good experience with our support team, but that you also are enjoying the updates that we have come out with 🎉

Please reach out to us at any time if you need anything 🙂