Fera Produktrecensioner , 5 692 recensioner
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The service is excellent. Quick response and always willing to assist if you get stuck. It's quite easy to use overall and why I chose Fera over other review apps. If you are just starting out who wants simplicity but with all the essential customer engagement features and more, then I highly recommend Fera.
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We are so happy to hear that you are enjoying our app and have had a great experience so far! It’s also great to know that you have had a good experience with our support team and the response time!
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I got a quick response to my question. Even though my issue I had was already too late, they offered a solution to it so I could adjust things my way. So grateful for their help.
The team at Fera are very responsive and really go the extra mile, creating code and adding it to your site if required. Holden helped me create an "anchor / button link" in Shopify so that I could direct customers to the Fera reviews section when I wanted to. It was a bit of a process, but he was very polite, helpful and patient!
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It is wonderful to know that you are liking our app and have had a great experience with our support team and Holden in particular!
As always, please reach out to us at any time if you need anything 🙂
Fera Support helped me out big time! My reviews had disappeared with I updated my theme. They got them back up in minutes.
Fabulous Team!
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We’re happy to hear that you’ve had a great experience with our support team and that they’ve been able to help you when you ran into issues.
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The best reviews app! tried many here on shopify and all i can tell you this is the best and easiest to manage with a great customer support!
I would say being a new small business owner and completely unfamiliar with web development, marketing technologies, what sold me is the ease of importing reviews from my other commerce sites. User friendly interface.
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So far very good. I really appreciate the interaction with our customers made possible with Fera. The Fera team is responsive and acts quickly when help needed.
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So far, so good! But this is a 4.5 rating, rounded up to 5. The app is easy to use, reasonably priced and staff are very helpful and responsive. Importing my reviews from Etsy into my new Shopify store was easy. However, I wish it would assign the reviews to their respective items. It takes quite a bit of time to do this manually, since I had hundreds of reviews. You also have to download review photos and tag them to the correct review and product. I have yet to fully use the widgets, but look forward to it. Having my reviews from my established shop helps ease the anxiety potential customers have about supporting a new store. For that I am most grateful.
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It is great to hear that you are enjoying our app and find it easy to use! We appreciate your feedback on reviews being assigned to the specific products!
Please reach out to our support team as they may be able to assist you with this! 🙂
It's great! It's simple to use compared to the other review apps, and customer service is awesome as well, quick response. Just needs integration with the Shop app and it'll be perfect.
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I really like this app because it has so many options to import reviews to your store from Google, Trustpilot and even manually. I recommend this to all of my clients.
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We so appreciate that you recommend our app to your clients ❤️
Please reach out to us at any time if you need anything 🙂