Fera 商品評論

Great app! Awesome customer service.

Makes it easy to import reviews from Etsy and Trustpilot although it is a shame it doesn't verify those from Trustpilot despite the apparent established connection. A bigger bummer for us is that I hoped it will be easy to import eBay reviews too but the only way one can do that is to use some Chrome extension to export to a CSV (pay that as well if you have many), adjust that to Fera's CSV template and import then into the app. These reviews will most likely be unverified too.
However, unlike the Opinew Product Reviews App UGC app, the backend is intuitive and the frontend widgets appear nicely designed and you don't get the unnecessary "powered by" clutter.

GREAT

Honestly amazing! So fast at responding and fixing any issue I had with trying to configure placements myself. Love this app!

Fera has completely transformed the way we manage customer reviews and feedback for our business. The platform is incredibly user-friendly, making it easy to collect, display, and analyze customer opinions. The automated review requests have significantly increased our review volume, and the beautiful, customizable widgets blend seamlessly with our website's design.

One of the standout features is the ability to showcase customer photos and videos, which adds authenticity and boosts our credibility. The analytics and insights provided by Fera have been invaluable in understanding customer sentiment and making informed business decisions.

Customer support is top-notch, always responsive and helpful whenever we have questions or need assistance. Overall, Fera has exceeded our expectations and become an essential tool for our business. Highly recommend to anyone looking to enhance their review management process!

nice!

Amazing app! customer service is excellent

The customer support team was fantastic. Big shoutout to Holden, one of FERA Reviews customer support agent. He addressed all my questions and concerns clearly and in a way that was easy to understand, even for someone not tech-savvy like me. Highly recommend!

The Fera app excellant tool for store owners, to improve the CM reviews experience, the Fera app allows uploading reviews with photos.

the customizable display makes it look more professional and trustworthy, beside it is simple and ease.

I've just set it up. So far so good and the customer help was fantastic. Thanks team.