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I was using the free Product Reviews app from Shopify for a few years and today I switched over. It was pretty easy to switch and automatically import all my reviews. I love the increased functionality and control I have. I have multiple products that are the same but listed separately for different colors and I love that I can group the apps so the reviews show on all pages for the same style! The customer service was great too. As with any new system, I had lots of questions at first and I was able to chat with Holden from the Fera team all day with my questions. It was like having an in-office setup assistant right there with me and he even did things on the back end that I couldn't figure out and sent me screen recordings of how to do things myself. Super helpful. For such a small monthly cost, this is a crazy amazing upgrade from the free app. Highly recommend.
this app has been extremely helpful for setting up my customised items. and the automated emails are great as well
Great app to increase trust and conversion rate in my store, I would 100% recommend it to anyone who wants to boost their sales.
Best part about this app is their customer service. Their customer chat is not by a chat bot. They were able to fix my website's html code and activate my widgets for me!!! Thank you so much! I will definitely be sticking to Fera!
Great Product, helps to make the website more engaging and "alive" with tracking transactions and customer's activity.
Great app- very easy to use and user friendly - and Jameela from the team has been fantastic at helping us with other recommendations site wide. Would definitely recommend.
I think it helps create a sense of urgency for customers, which drives sales. I have been using it for a year and so far so good.
Thanks for being a long term, loyal customer! We appreciate the great review too :)
Amazing app. One of the first I added to my shop. Customer service is always quick to respond. TY for existing!
You are welcome. TY you being a customer. We appreciate you and this review!
I’m using the app to analyze how to improve my conversion rate. So that I am able to identify my areas where I can improve my store to yield a better return.
Thanks for the review!
Let us know if you need any help with that.
You can view your customer and shopper journeys to see where your customers are leaving your site and what they are interacting with.
Really solid app! Easy to customize and integrate, has brought us lots of conversions. Would recommend!