Fera 製品レビュー

Outstanding customer service! I was experiencing an issue with how customer reviews were displaying on my storefront, and the Fera team immediately stepped in to help. They quickly identified the issue, provided an effective solution, and provided hands-on implementation to ensure everything was working properly.

Their responsiveness and technical expertise made the entire experience exceptional. The issue was successfully resolved, and I couldn't be more pleased with the level of support I received.

A huge thank you to Holden, Roel and the entire Fera team for their outstanding customer service, professionalism, and dedication to customer satisfaction! I highly recommend Fera!

We've been using Fera for a while now and overall are very pleased. When we've had issues (such as when we changed our theme) the support team replied and fixed the problems quickly.

Holding merchant reviews hostage unless you pay more! DO NOT install this app. Even while actively paying a monthly subscription fee, Fera completely hid my front-end review widgets from my storefront because an outgoing email quota was reached. A review app should only stop sending automated emails when hitting a limit; it should never silently disable basic display functionality that merchants pay for. Support refused to restore my store's widgets unless I upgraded to a higher tier, leaving my review pages broken for months while continuing to charge my card. This predatory practice destroyed my store's social proof and cost me significant sales.