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Simple app that works flawlessly! It's very easy to setup. Only took us 15 minutes to install, setup and load our products!
I just launched with FetchApp in the last week and so far everything has gone very smoothly. All the customers have been able to successfully download the book and best of all, I've had to do absolutely nothing!
Works 100% exactly as described. Wish storage space was a little cheaper but hey they have to make their money too. I had a customer call that he didn't get his download links. I went to the fetch app admin area and saw the link was sent (immediately) but used the tools to resend the links and then asked him to check. He was checking the wrong email account and the links were there as expected. Not only that but I could see the time he downloaded the digital items plus the IP address. You can set time limits or download limits and it's all so smooth. Worth it!
I have had Fetch for several months with no issues. Except maybe price. Easy to use and customize. Easy to extend download times if a customer has an issue.
Clean, simple, and solid front and back end. It's worked great for the variety of digital music packages my band offers.
We are a full time touring band that's doing some things differently...selling our albums on USB drives, and loading fan drives right at the show.
For direct digital distribution through our website, Fetch is our solution. The app has been tremendous and paid for itself many times over in the first month.
The backend is super clean and easy to use, and allows plenty of customization when it comes to my buyer's experience. I particularly like customizing emails to customers, and the ability to notify them when I've updated the digital product they purchased - without doing it manually.
I would say that the pricing plans are generous and I had no problems setting it up with my Shopify account at all.
I highly recommend this!