FigPii AB Testing & Replays

FigPii AB Testing & Replays

Hinnoittelu
$49.99/kuukausi. Ilmainen kokeilu saatavilla.
Kohokohdat
Käytä suoraan Shopify Adminissa
Tähtiarvio
4,4 (6)
Kehittäjä
FigPii

FigPii will help you find the actionable data and turn them into conversions on your site.

FigPii analyzes heaps of data on your site, pinpoints where visitors are struggling, and the exact changes you should make to improve your site. Using a combination of your visitor data and the largest dataset of site improvements, FigPii suggests actual changes you should make on your site. With FigPii you get Heatmaps, Session Replays, A/B testing, Polls, and more.

FigPii analyzes heaps of data on your site, pinpoints where visitors are struggling, and the exact changes you should make to improve your site. Using a combination of your visitor data and the largest dataset of site improvements, FigPii suggests actual changes you should make on your site. With FigPii you get Heatmaps, Session Replays, A/B testing, Polls, and more. enemmän
  • A/B Testing with an easy-to-use interface and wizard
  • Visualize where visitors click using Heatmaps
  • Record & replay visitor actions on your site
  • Hear directly from visitors through polls
Kohokohdat
Käytä suoraan Shopify Adminissa

Lanseerattu

15. joulukuu 2021 · Muutosloki

Kielet

Englanti

Tätä sovellusta ei ole käännetty kielelle Suomi

Toimii seuraavan kanssa:

Google Analytics, FigPii

Hinnoittelu

Starter

$49.99 /kuukausi

$149.99 for 30,000 Visitors, $299.99 for 60,000 Visitors, $449.99 for 100,000 Visitors

  • 10,000 Visitors Per Month
  • 30-DAY MONEY-BACK GUARANTEE
  • Unlimited AB Tests
  • Unlimited Heatmaps
  • Unlimited Recordings
  • Unlimited Polls

14 päivän maksuton kokeilu

Starter

$49.99 /kuukausi

$149.99 for 30,000 Visitors, $299.99 for 60,000 Visitors, $449.99 for 100,000 Visitors

  • 10,000 Visitors Per Month
  • 30-DAY MONEY-BACK GUARANTEE
  • Unlimited AB Tests
  • Unlimited Heatmaps
  • Unlimited Recordings
  • Unlimited Polls

14 päivän maksuton kokeilu

Kaikki maksut laskutetaan valuutassa USD. Toistuvat ja käyttöperusteiset maksut laskutetaan 30 päivän välein. Näytä kaikki hinnoitteluvaihtoehdot

Arvostelut (6)

Kokonaisarvio
4,4
Lukumäärä luokitustasoa kohden
  • 67 % arvioista on 5 tähteä
  • 33 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 0 % arvioista on 1 tähteä
Muokattu 5. tammikuu 2024

Update 1/5/23: I'm updating my previous review to 4 stars based upon the progress and exemplary service I've received from David, who took over as my account manager. During the last week, David has worked tirelessly to address and overcome the issues that were causing the errors in reporting and to deliver upon the promises that were made previously by Reza for some changes in my back-end so the software could function as needed. He's been transparent, responsive (even over the holidays) and nothing short of fantastic. As I continue to use the software, I will update this review again to reflect the overall performance of it. I hope to be able to give it 5 stars.
Update 12/30/23: I received the below reply from David where he says I was responded to - eventually after I messages a few times, sent follow-up emails and scheduled another session where I was AGAIN promised that my issues would be resolved within a few hours. More than a week later after the initial promises were made (where Reza said it would take a few hours or a day at most), there's been no resolution. It took leaving this review to get a response. I also scheduled another call with Reza to give him one last chance and he no-showed which is extremely rude. Response within a few hours is laughable. I'd love to show screenshots of my "response times".
Initial Review 12/29: Zero stars. The worst app I've ever installed, including simple free apps. Forget about support or doing any kind of conversion analysis. The app can't track add to carts or conversions, so any "data" you get is bogus. I confirmed my installation was correct with the first call I had for onboarding, after which I thought it would be great. They needed to do a few things so I could use the tool properly. Here we are, 10 days later and no update. No response to messages. Don't bother submitting a ticket. Reza is the only one who seems to work there. He insists he'll get back to you within a few hours if you ever manage to get in touch but that doesn't happen. Trying to use this service has been nothing but a waste of time. Save yourself the headache.

Jade Alters
Yhdysvallat
26 päivää sovelluksen käyttöä
FigPii vastasi 30. joulukuu 2023

___ Update ___

Hello Jade -

I’m sorry you've had an unsatisfactory experience with our app. I have reached out to you via email and look forward to helping you to the best of my abilities.

Looking forward to hearing back from you,
Thanks.
_______________

Hello Jade,

Thanks for taking the time to leave this feedback. Please accept my apologies for your frustrations! This isn’t the experience we want any of our customers to have, and we understand your frustration.

Looking through our help ticketing system, I can see that our team was able to respond to your help tickets within several hours, and met with you twice to understand the issue and explained the process and the expected resolution timeline due to the holiday season.

We have a high standard of providing support to our customers, and you shouldn’t be an exception. We pride ourselves in providing world class support including users of our free plan.

Our team will be in touch with you as soon as possible, I’d also be happy to talk with you directly to help resolve this issue. You can get in touch with me at david.lee@figpii.com

I look forward to connecting with you soon.

Thanks - David from FigPii

18. toukokuu 2022

We use it for heat mapping the our store and then deciding on changing items above the fold. For example, what are real customers clicking on and why? How can we then achieve the best outcome, traffic, or sales from the best possible path? I can extract heatmaps as an image or share session recordings with my team members.

Glow Me Neon Signs
Australia
7 kuukautta sovelluksen käyttöä
19. joulukuu 2022

It does what it says very well and reliably. It also appears to be nearly instantaneous to the live events. We faced an issue with the initial setup but the support was great!

p1performance
Yhdysvallat
4 kuukautta sovelluksen käyttöä
8. maaliskuu 2023

This is one of the BEST apps I've used from the Shopify store, a very affordable price for the level of service and setup you get. We've been able to run some really interesting tests and I have to say the support is phenomenal - there is a learning curve to setup specific tests but I always get a quick answer back and Reza has hopped on a Zoom call a few times with me to answer questions and offer white-glove service for setting up tests. I highly recommend this app for AB testing needs!

Reprise Activewear
Yhdysvallat
3 kuukautta sovelluksen käyttöä
23. toukokuu 2022

Great tool, greater support team. Very good would highly recommend as a tool to improve store performance and to create ab tests. It gives you key insights and analysis on the pain points of your site and can also add questionnaire features that give invaluable information on how people find using your site. The tool is robust and easy to use, the support team is very helpful.

Mistizi
Yhdysvallat
Noin 2 kuukautta sovelluksen käyttöä

Tuki

FigPii voi vastata kaikkiin sovellusta FigPii AB Testing & Replays koskeviin kysymyksiin.

Kehittäjä

FigPii

222 W Merchandise Mart Plaza, Chicago, IL, 60654, US

Resurssit

Tämä kehittäjä ei tarjoa suoraa tukea kielellä Suomi.

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