Digital Downloads ‑ Filemonk
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I have had this app for months now. If you sell digital products, this is the only app for you. (Trust me, I've been through them all.)
When I first loaded the app, they were developing many new features. Yet, whenever I discovered something wonky, it was immediately fixed. The entire load and delivery funnel to clients is excellent.
The number of options goes way beyond that because the team at FileMonk listens to their clients!
The app deserves 10 stars, and the service deserves 10 stars. I sell tons of digital art, and this app opens up all the possibilities and ensures the client who paid receives a link to the products as soon as the payment is verified.
In other words, the path from Payment to delivery for this product is usually no more than 90 seconds.
There is nothing more one could ask for if you deliver any digital product, from art to books to any other digital type. It is one of the best apps on the entire Shopify app store.
I've been really pleased with this app! The support is brilliant, they answered within minutes (I just had an issue with DKIM authentication) and they solved my problem within the hour. I love the customisation, the setup was easy and being able to change the templates is great. Files are issue to upload and link to products, overall 5 stars all the way!
I have been using Filemonk since I launched my store and I have been very satisfied. I contacted Filemonk’s chat support to ask how Filemonk works with a subscription app. A chat rep named Vishu took the time and patience to explain to me how it all works. I am so appreciative for his help as this is a huge step forward for my business. A huge thank you and shout out to you Vishu!
The app is simple to use and flawless.
The one time I had difficulty in use the support staff was quick and thorough.
I only wish all apps and their support staff could provide this exceptional level of service and dependability.
Thanks be to Filemonk!
This app is incredibly easy to use! From the moment I downloaded it, the setup was straightforward and hassle-free. The interface is clean and intuitive, making it simple to share files with just a few clicks. One of the standout features is how effortlessly it handles large files.
Overall, it’s a fantastic tool that I highly recommend for anyone looking for a reliable and user-friendly file-sharing solution!
I would highly recommend! It's been a very simple and easy app to understand and implement into my website. I've been able to get immediate feedback for any issues that popped up, their support team is extremely helpful! I've had great support from Nagaraj and Sandesh specifically. Thank you!
Thank you so much for the kind words in your review. So great to see that you have your custom email address set up for email alerts from the app. All the best with growing your store, and reach out to us for anything else. :)
-- Sandesh / CEO
Haven't had a huge amount of experience with the app itself at time of writing as I'm still doing legwork on digital options while setting up my store, but I've spoken with Vishu from Filemonk on a few occasions now, and he has been incredibly helpful and quick to respond to my queries and questions. The customer service is definitely great here.
Very thankful for the customer support experience I received from Anaam. She was super responsive, patient, and kind in helping me sort through several issues regarding my Shopify store.
So far so good. Easy to setup and get started. Customer service seems great. I haven't received any orders yet, but once I do I can write a full review.
I'm really happy with Filemonk, my resources are delivered to customers instantly and whenever i do need support from the team they reply to messages straight away.