Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

Rezensionen (373)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 94 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
24. September 2024

Stellar! Has been great to showcase our new digital products on our website

Tactical Choice Plus
Vereinigte Staaten
7 monate mit der App
Bearbeitet am 2. November 2024

After an initial miscommunication the app developer reached out to find a solution. Would update to 5 stars once this will be finalised.

Naturcontact US
Vereinigte Staaten
7 monate mit der App
Artos Software hat geantwortet 12. November 2024

Thanks so much for writing a review and for working with me in understanding the problem and rectifying it. It's been 2+ years of running Filemonk and we work hard to do our best in supporting merchants. Let me know if there's anything else I can help you with. :)

-- Sandesh / CEO

9. Oktober 2024

Filemonk is AWESOME. It is easy to set up my digital products and makes is so easy to effortlessly sell my digital products. I HIGHLY recommend it!

CCBK
Vereinigte Staaten
3 monate mit der App
13. September 2024

This is a great app. It's been very reliable with excellent support when issues arise. I would recommend.

Modern HR
Vereinigtes Königreich
10 monate mit der App
9. August 2024

This app is very good, I've never had a problem and neither had my clients, also the users support is great!

Sara Baun
Italien
Mehr als ein jahr mit der App
Artos Software hat geantwortet 30. August 2024

Thanks for the positive feedback! It’s fantastic to hear that both you and your clients have had a smooth experience with the app, and that our support team has been helpful. I wish you the best for your store.

Please feel free to reach out for anything else, we're here to help!

- Sneha / Merchant Success

12. Oktober 2024

This a great app! It works well and easy to use.

Sydney Francis
Vereinigte Staaten
12 monate mit der App
25. September 2024

Great app and simple to understand! And has very helpful customer service with fast response. Highly recommend it!

Stefan Papir
Norwegen
Etwa ein monat mit der App
Artos Software hat geantwortet 30. September 2024

Thank you so much for your amazing review! I’m thrilled to hear that you find Filemonk easy to use and that our customer service has been quick and helpful. Your recommendation truly means a lot! :)

If you ever have any questions or need support, don’t hesitate to reach out. We're here to help!

- Sneha / Merchant Success

24. August 2024

Great app. Very user friendly and delivers files to my customers quickly and efficiently

Jammin Threads
Vereinigte Staaten
Fast 2 jahre mit der App
Artos Software hat geantwortet 30. August 2024

Thank you for the feedback! We're so glad to hear the app is making things easy for you and getting digital files to your customers smoothly. We wish you the best.

If there’s anything else we can do, just let us know! :)

- Sneha / Merchant Success

28. August 2024

This is the best digital products app on Shopify.

First of all, it's one of the only apps I could find that allows an external link to digital products rather than a downloadable file. My digital products are already hosted online, so there is nothing to download, but Filemonk lets me use the download button as a link. (Other apps always require you to upload a file). The button appears on thank you pages and in an email. And customers can always revisit the order page where their digital products are listed. Perfect.

Also, they have excellent support. Sneha and Anaam dealt with all my questions within minutes. At one point I even asked to adjust a feature and it was implemented by the developers the next day.

The pricing is affordable and they are generous with discounts. The feature ideas forum tab is a good sign that they listen to feature requests.
I highly recommend Filemonk!

Shop Ed Codes
Australien
Ein tag mit der App
28. Juli 2024

This was my first time setting up to sell a digital product and it was an easy process, which I definitely appreciated. I like that their paid plans are reasonably priced. I had a question and the representative got back to me promptly and was very kind and professional. After I set up my product, I ran a test order and everything went smoothly! I highly recommend the Filemonk app.

Thatched Roof Cottage
Vereinigte Staaten
4 monate mit der App