Digital Downloads ‑ Filemonk
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Prarthana answered my questions and provided me with screenshots to help me do what I need to setup my product correctly. She was patient and was eager to provide me with the information. Great job!
This app is very good, I've never had a problem and neither had my clients, also the users support is great!. I've been using Filemonk for a few months now and it's been running quite smoothly. All my initial setup issues were resolved very promptly by their customer service representative Sneha. I needed to view 50 products instead of 20 and they were able to change the default through their back end specially for my requirement. Also I needed my products in a particular sequence and this was also ...
Thank you for your detailed review! It’s fantastic to hear that Filemonk has been running smoothly for you and your clients. I’m glad I could help with your setup and customize the app to fit your specific needs. Your satisfaction is really important to us, and we're always here to make sure everything works just the way you want it. :)
- Sneha / Merchant Success
The App does what it says on the tin, managing delivery and downloads of digital products, integrates with Shopify as well as anything can ... well pleased with this.
So far I've been able to set everything up nice and easy, and if I've been unsure on something, I've been able to go on the live chat and recieve instance help which has been amazing, Anaam helped me with a couple of things and gave me great customer service!
i really love this App!
For us, its a gamechanger and exactly what we've been looking for.
Also, the fast support is truly amazing. Big Thanks to Anaam for the fast and precise support. for setting everything up that i was missing and for double checking all the previous configurations that were done by myself. I appreciate that alot!
Keep it up, can recommend 100% !!
I'm happy with Filemonk, and most happy about the support! Very quick response time, thorough responses, overall very friendly. Highly recommend :)
Thank you so much for your review! We're thrilled to hear that Filemonk is meeting your needs and that our support team could provide the quick and friendly assistance. We wish you the best.
We’re here anytime you need us! :)
- Sneha / Merchant Success
The support team at Filemonk is really awesome!
I needed help setting up and uploading my files and Prarthana was able to assist me within minutes.
Greatly appreciate what these guys have to offer, and Thank you so much Prarthana!
What an amazing App - With an AMAZING Support.
Would definitely recommend.
Thank you for your wonderful review! I'm glad i could help you with the DKIM authentication. I wish you the best for your store.
We're always around if you need us! :)
- Sneha / Merchant Success
I've tried other digital product apps for Shopify, but this one is my favorite. The interface is decently easy to use, and I've had no issues with any of its features. Seems to be doing exactly what it says it'll do. Support is also very responsive and helpful.
Great app, easy to install and understand. Glad to have an app that can be easily integrated with Thank you page for customers just to download digital products. Support is amazing.