Arvostelut (319)
Tarkenna
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Luokituksen mukaan
So far so good. Easy to setup and get started. Customer service seems great. I haven't received any orders yet, but once I do I can write a full review.
This app is very good, I've never had a problem and neither had my clients, also the users support is great!
Thanks for the positive feedback! It’s fantastic to hear that both you and your clients have had a smooth experience with the app, and that our support team has been helpful. I wish you the best for your store.
Please feel free to reach out for anything else, we're here to help!
- Sneha / Merchant Success
This was my first time setting up to sell a digital product and it was an easy process, which I definitely appreciated. I like that their paid plans are reasonably priced. I had a question and the representative got back to me promptly and was very kind and professional. After I set up my product, I ran a test order and everything went smoothly! I highly recommend the Filemonk app.
This app is super easy to use! Makes fulfilling my digital products simple. I was also able to double my upload limit with the help of the support team. Really enjoying using this app.
Just started using app - customer support is great! Quickly connected to agent and he was absolute rock star - quickly provided all answers and found the best solution. Love using it!
Thank you so much for the review! Glad our team could help you understand the app and that Filemonk is exactly what you're looking for to sell your designed architectural products.
We're here to help anytime. We wish you the best for your store. :)
The support team at Filemonk is really awesome!
I needed help setting up and uploading my files and Prarthana was able to assist me within minutes.
Greatly appreciate what these guys have to offer, and Thank you so much Prarthana!
Great app. Very user friendly and delivers files to my customers quickly and efficiently
Thank you for the feedback! We're so glad to hear the app is making things easy for you and getting digital files to your customers smoothly. We wish you the best.
If there’s anything else we can do, just let us know! :)
- Sneha / Merchant Success
I've tried other digital product apps for Shopify, but this one is my favorite. The interface is decently easy to use, and I've had no issues with any of its features. Seems to be doing exactly what it says it'll do. Support is also very responsive and helpful.
Great app, easy to install and understand. Glad to have an app that can be easily integrated with Thank you page for customers just to download digital products. Support is amazing.
I've been using Filemonk for a few months now and it's been running quite smoothly. All my initial setup issues were resolved very promptly by their customer service representative Sneha. I needed to view 50 products instead of 20 and they were able to change the default through their back end specially for my requirement. Also I needed my products in a particular sequence and this was also customised for me ftom their back end team. All in all I am very happy with their product and especially Sneha's help has been tremendous. Thank you.
Thank you so much for your kind words! I'm happy I could help set up the app and our team could customize it as per your requirements. I wish you the best! We're here to help anytime.
- Sneha / Merchant Success Lead