Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

Recensioni (373)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 94% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
27 ottobre 2024

Very easy set up and easy to use. Makes it easy to sell digital products in your store. Customer service is great with prompt replies.

NORDIC SIMPLY
Danimarca
8 mesi di utilizzo dell’app
28 agosto 2024

So far so good. Easy to setup and get started. Customer service seems great. I haven't received any orders yet, but once I do I can write a full review.

TutusByKaE
Stati Uniti
5 mesi di utilizzo dell’app
12 novembre 2024

I am truly impressed by their customer service. The team is incredibly prompt, professional, and knowledgeable. They go above and beyond to be helpful and approachable, making every interaction a pleasant experience. I genuinely appreciate their friendly and caring approach.

AIM ATTITUDE
Stati Uniti
3 mesi di utilizzo dell’app
7 settembre 2024

This app is super easy to use! Makes fulfilling my digital products simple. I was also able to double my upload limit with the help of the support team. Really enjoying using this app.

Virtually Design
Stati Uniti
Circa un mese di utilizzo dell’app
23 ottobre 2024

sneha helped us very well, very fast and clear information :)

Thor Athletics
Paesi Bassi
5 mesi di utilizzo dell’app
Artos Software ha risposto 25 ottobre 2024

Thank you for your review! I'm glad I could help link your digital file to a product on your store that your customers receive upon purchase. I wish you the best for your store.

We're always here if you need anything else at all.

- Sneha / Merchant Success

24 settembre 2024

Fantastic customer support, all requests are resolved quickly. The app fulfils our requirements 100%. Easy to use. We have tested a few apps of this type, but this one is definitely the best. We can highly recommend this app.

Markt+Technik Verlag GmbH
Germania
Circa 2 mesi di utilizzo dell’app
22 settembre 2024

Thus far we have had an excellent experience with Filemonk. It was easy to attach to our Shop, easy to figure out and all of our customers so far have received the downloads.

Rockwell Home
Stati Uniti
27 giorni di utilizzo dell’app
Artos Software ha risposto 30 settembre 2024

Thank you for your wonderful review! I’m thrilled to hear that your experience with Filemonk has been fantastic! It’s great to know that the setup process was straightforward and that your customers are enjoying their digital downloads.

If you need any support or have questions in the future, don’t hesitate to reach out. We’re always here for you!

- Sneha / Merchant Success

7 ottobre 2024

Excellent tool and great customer service. The founder Sandesh is very helpful and understanding. Would recommend this to anyone looking to sell digital products via Shopify!

Bossman's Bargains
Regno Unito
Circa 2 mesi di utilizzo dell’app
Artos Software ha risposto 12 novembre 2024

Thanks so much for the kind review! Very cool that you're using our Licence keys feature at scale and glad we were able to help out. It's only going to get better. :)

-- Sandesh / CEO

20 settembre 2024

Filemonk is a great app and digital file delivery for Shopify.

Sandesh tech support was kind, knowledgeable and efficient. He worked with me patiently and diligently to have my issue resolved in one session via chat.

I absolutely love how the chat/help feature is embedded in all Filemonk pages so you do not have to dig deep and waste time trying to find how to begin asking for help.

In the end that is the most important, problems occur and customer support is key.

Thank you,

Livinio

The Princess Diana Museum
Stati Uniti
25 giorni di utilizzo dell’app
24 settembre 2024

Stellar! Has been great to showcase our new digital products on our website

Tactical Choice Plus
Stati Uniti
7 mesi di utilizzo dell’app