Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

Recensioni (416)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 94% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
Data modifica: 2 novembre 2024

After an initial miscommunication the app developer reached out to find a solution. Would update to 5 stars once this will be finalised.

Naturcontact US
Stati Uniti
10 mesi di utilizzo dell’app
Artos Software ha risposto 12 novembre 2024

Thanks so much for writing a review and for working with me in understanding the problem and rectifying it. It's been 2+ years of running Filemonk and we work hard to do our best in supporting merchants. Let me know if there's anything else I can help you with. :)

-- Sandesh / CEO

11 gennaio 2025

It's complicated, but the help desk is very helpful.

Lean Material Handling Store
Stati Uniti
Oltre un anno di utilizzo dell’app
Artos Software ha risposto 22 gennaio 2025

Thank you for your feedback! 😊 We appreciate your honesty and are glad to hear that our help desk has been able to assist you effectively. We’re always working to make the experience smoother, and we value your input as we continue to improve.

If you ever need further assistance or have questions, feel free to reach out—we’re here to help!

- Sneha / Senior Technical Support Specialist

17 ottobre 2024

Funciona muy bien, permite enviar mails post compra con link de descarga y ofrece amplio espacio para subir documentos como producto digital. Fácil de usar. Lástima que el botón de descarga inmediata posterior al pago solo este disponible en plan de pago y no versión gratita, pero es una buena alternativa para negocios con ventas recurrentes. La recomiendo.

Papaya Tienda
Cile
Circa 2 mesi di utilizzo dell’app
Artos Software ha risposto 22 gennaio 2025

¡Gracias por tu atenta reseña! 😊 Nos alegra saber que Filemonk está funcionando bien para usted, especialmente con los correos electrónicos posteriores a la compra y el amplio espacio para productos digitales. Entendemos sus comentarios acerca de que el botón de descarga inmediata está disponible solo en el plan pago y siempre buscamos mejorar nuestras ofertas para todos los usuarios.

Realmente apreciamos su recomendación y, si alguna vez necesita ayuda o tiene alguna pregunta, ¡no dude en comunicarse! ¡Le deseamos un éxito continuo con su negocio! :)

- Sneha / Senior Technical Support Specialist

19 novembre 2024

Nagaraj was my agent and was helpful to me. They have extra help for new businesses that offers extra space usage. Can't wait to use it!

Creationz@FlyymizzezStudio
Stati Uniti
Circa un'ora di utilizzo dell’app
Artos Software ha risposto 13 gennaio 2025

Thank you for the kind review! I'm glad I could assist with verifying your store and providing extra storage on the free plan under early stage program. If you need any further help, feel free to reach out anytime!

Nagaraj / Technical Support Specialist

Data modifica: 13 febbraio 2025

Had a couple of questions that Anaam was very quick to answer and clear up. Great service.

Intercept Studios
Regno Unito
Circa 2 anni di utilizzo dell’app
23 ottobre 2024

Great tech support!

REDW Marketplace
Stati Uniti
6 mesi di utilizzo dell’app
Artos Software ha risposto 22 gennaio 2025

Thank you for taking the time to leave a review. It was my pleasure to help you set up your DKIM authentication to send out emails using your custom email address.

Please feel free to reach out for anything, we're here to help :)

-Anaam / Merchant Success Lead

8 luglio 2024

Awesome Experience! It's quite easy to get around yet very versatile. They even gave us some free extra storage to get started!

Mindful Pixel
Kenya
Circa 2 mesi di utilizzo dell’app
20 marzo 2024

Have been using this app since March 2024. Highly recommended.

Letters From a Stardust Soul
India
3 mesi di utilizzo dell’app
13 agosto 2024

Great App for creating a links to templates in Canva. It would be even better if the order was automatically marked as fullfilled in shopify. Currently I have to do this manually.

Lello and Monkey
Regno Unito
Circa un'ora di utilizzo dell’app
Artos Software ha risposto 20 agosto 2024

Hi there! Thanks for the feedback, we do have the feature to automatically fulfill orders with digital products on all our paid plans.

I've sent you a personal email with all the details :) Please feel free to reach out if you have any questions about this, we're here to help

-Anaam / Merchant Success Lead

5 luglio 2024

So far so goo, customer service was helpful

Femmyst: By Ashlee Jowett
Canada
Circa 2 mesi di utilizzo dell’app
Artos Software ha risposto 8 luglio 2024

Thank you for the review! So glad to know Filemonk is going great for you. We're always here to help. :)