Digital Downloads ‑ Filemonk

Great support team always fast response

We have only just started using this; the rates are good and the customization of the email that is sent out is limited but it still allows more customization that all of the other apps.

Filemonk is the best app I've found from Shopify to automatically deliver digital downloads to my customers. The pricing for each tier is reasonable with plenty of room for my needs on the free option. After testing a couple of other apps from Shopify, I felt that the "download" emails they would send to my customers weren't customizable enough or looked spammy. I like that I can change the button colors and add my logo to each page to customize my customers' experience.

In addition to great performance from the app, Kartik (the developer) is AMAZING at customer service. After I reached out to him with a problem, he didn't just fix it for me - he created a whole new feature of the app in less than a day to make that change accessible for me should I want to keep editing it in the future!

I've been very pleased with Filemonk so far and would definitely recommend you use it as your digital download delivery system.

Been using this app for 3 months and I am more than Happy with this! The App is smooth and have all that I need for my shop! Thank you so much for creating this! ♥

Sandesh was a huge help, all my questions about what to do were answered and now I feel more confident using filemonk : )

Loving it so far!

We're absolutely loving Filemonk at CG Hacks! We sell large digital downloads (1GB-5GB) and are able to work with customers easily through this system! The implementation the customer account downloads, and custom branding in the Pro plan is stellar! We would definitely recommend this service. The customer support is amazing and store implementation is a breeze!

Support is quick and their followup is great. Still learning features, so far so good!!

Great app!! Easy to get everything setup within an hour. I used it to send important files to customers and it worked always in time. Besides Support was timely and very helpful. I highly recommend it. I´m looking forward to use it again with my next event. Thanks!

Great app. If you ever have questions they have great customer service and will help you resolve quickly.