Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

レビュー (380)

総合評価
4.9
評価レベルごとの件数
  • 評価の94%は5つ星です
  • 評価の5%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年8月28日

So far so good. Easy to setup and get started. Customer service seems great. I haven't received any orders yet, but once I do I can write a full review.

TutusByKaE
アメリカ合衆国
アプリの使用期間:5ヶ月
2024年10月23日

sneha helped us very well, very fast and clear information :)

Thor Athletics
オランダ
アプリの使用期間:5ヶ月
Artos Softwareが返信しました 2024年10月25日

Thank you for your review! I'm glad I could help link your digital file to a product on your store that your customers receive upon purchase. I wish you the best for your store.

We're always here if you need anything else at all.

- Sneha / Merchant Success

2024年11月22日

I really like this app - I've some very large files that were hard to deal with on other platforms, this has worked great - Quick support and good pricing. Recommended.

Galactiv8
イギリス
アプリの使用期間:14日
Artos Softwareが返信しました 2024年11月25日

Thanks so much for the review! We rolled out a massive upgrade to our upload/storage service earlier this year and I'm really glad that it's working a-okay with large files!

Let me know if there's anything else we can help you with. :)

-- Sandesh / CEO

2024年10月7日

Excellent tool and great customer service. The founder Sandesh is very helpful and understanding. Would recommend this to anyone looking to sell digital products via Shopify!

Bossman's Bargains
イギリス
アプリの使用期間:約2ヶ月
Artos Softwareが返信しました 2024年11月12日

Thanks so much for the kind review! Very cool that you're using our Licence keys feature at scale and glad we were able to help out. It's only going to get better. :)

-- Sandesh / CEO

2024年9月24日

Fantastic customer support, all requests are resolved quickly. The app fulfils our requirements 100%. Easy to use. We have tested a few apps of this type, but this one is definitely the best. We can highly recommend this app.

Markt+Technik Verlag GmbH
ドイツ
アプリの使用期間:約2ヶ月
編集日:2024年11月2日

After an initial miscommunication the app developer reached out to find a solution. Would update to 5 stars once this will be finalised.

Naturcontact US
アメリカ合衆国
アプリの使用期間:7ヶ月
Artos Softwareが返信しました 2024年11月12日

Thanks so much for writing a review and for working with me in understanding the problem and rectifying it. It's been 2+ years of running Filemonk and we work hard to do our best in supporting merchants. Let me know if there's anything else I can help you with. :)

-- Sandesh / CEO

2024年9月22日

Thus far we have had an excellent experience with Filemonk. It was easy to attach to our Shop, easy to figure out and all of our customers so far have received the downloads.

Rockwell Home
アメリカ合衆国
アプリの使用期間:27日
Artos Softwareが返信しました 2024年9月30日

Thank you for your wonderful review! I’m thrilled to hear that your experience with Filemonk has been fantastic! It’s great to know that the setup process was straightforward and that your customers are enjoying their digital downloads.

If you need any support or have questions in the future, don’t hesitate to reach out. We’re always here for you!

- Sneha / Merchant Success

2024年9月24日

Stellar! Has been great to showcase our new digital products on our website

Tactical Choice Plus
アメリカ合衆国
アプリの使用期間:7ヶ月
2024年9月7日

This app is super easy to use! Makes fulfilling my digital products simple. I was also able to double my upload limit with the help of the support team. Really enjoying using this app.

Virtually Design
アメリカ合衆国
アプリの使用期間:約1ヶ月
2024年9月20日

Filemonk is a great app and digital file delivery for Shopify.

Sandesh tech support was kind, knowledgeable and efficient. He worked with me patiently and diligently to have my issue resolved in one session via chat.

I absolutely love how the chat/help feature is embedded in all Filemonk pages so you do not have to dig deep and waste time trying to find how to begin asking for help.

In the end that is the most important, problems occur and customer support is key.

Thank you,

Livinio

The Princess Diana Museum
アメリカ合衆国
アプリの使用期間:25日