Digital Downloads ‑ Filemonk
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
レビュー (380)
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So far so good. Easy to setup and get started. Customer service seems great. I haven't received any orders yet, but once I do I can write a full review.
sneha helped us very well, very fast and clear information :)
Thank you for your review! I'm glad I could help link your digital file to a product on your store that your customers receive upon purchase. I wish you the best for your store.
We're always here if you need anything else at all.
- Sneha / Merchant Success
I really like this app - I've some very large files that were hard to deal with on other platforms, this has worked great - Quick support and good pricing. Recommended.
Thanks so much for the review! We rolled out a massive upgrade to our upload/storage service earlier this year and I'm really glad that it's working a-okay with large files!
Let me know if there's anything else we can help you with. :)
-- Sandesh / CEO
Excellent tool and great customer service. The founder Sandesh is very helpful and understanding. Would recommend this to anyone looking to sell digital products via Shopify!
Thanks so much for the kind review! Very cool that you're using our Licence keys feature at scale and glad we were able to help out. It's only going to get better. :)
-- Sandesh / CEO
Fantastic customer support, all requests are resolved quickly. The app fulfils our requirements 100%. Easy to use. We have tested a few apps of this type, but this one is definitely the best. We can highly recommend this app.
After an initial miscommunication the app developer reached out to find a solution. Would update to 5 stars once this will be finalised.
Thanks so much for writing a review and for working with me in understanding the problem and rectifying it. It's been 2+ years of running Filemonk and we work hard to do our best in supporting merchants. Let me know if there's anything else I can help you with. :)
-- Sandesh / CEO
Thus far we have had an excellent experience with Filemonk. It was easy to attach to our Shop, easy to figure out and all of our customers so far have received the downloads.
Thank you for your wonderful review! I’m thrilled to hear that your experience with Filemonk has been fantastic! It’s great to know that the setup process was straightforward and that your customers are enjoying their digital downloads.
If you need any support or have questions in the future, don’t hesitate to reach out. We’re always here for you!
- Sneha / Merchant Success
Stellar! Has been great to showcase our new digital products on our website
This app is super easy to use! Makes fulfilling my digital products simple. I was also able to double my upload limit with the help of the support team. Really enjoying using this app.
Filemonk is a great app and digital file delivery for Shopify.
Sandesh tech support was kind, knowledgeable and efficient. He worked with me patiently and diligently to have my issue resolved in one session via chat.
I absolutely love how the chat/help feature is embedded in all Filemonk pages so you do not have to dig deep and waste time trying to find how to begin asking for help.
In the end that is the most important, problems occur and customer support is key.
Thank you,
Livinio