Digital Downloads ‑ Filemonk
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Been using Filemonk for a few years now, and its worth every cent. Easy to use interface, both for the customer and store owner. Very satisfied! If you are a digital store owner that is looking for a reliable app for your products, look no further.
I’ve been using Filemonk for a while now for digital downloads on my Shopify store, and honestly it’s been great. It was really easy to set up, and once it was running, everything just worked.
Customers get their files instantly after purchase, which has made the whole process much smoother for us and cut down on support emails. The app is simple to use and does exactly what it’s supposed to do without being complicated.
Also, their support team has been super helpful whenever I had questions. Definitely one of the better Shopify apps I’ve used.
I moved to Filemonk from a very low-rated competitor who raised their prices over 700%. The app works flawlessly and the customer service has been wonderful. Highly recommend Filemonk for digital downloads!
Amazing app! We've been using Filemonk for about a year now and very happy with how easy it is to use on the administrative side, and for our customers. Highly recommend!
I really like this app, it's fairly priced, works reliably, when I've reached out to support they've been helpful.
The downside for me is I really want to see an API built so I can automate the upload of my items, the CSV method just doesn't doesn't cut it. I've asked a few times but the response has been lukewarm.
Ultimately because of this I think I will end up having to develop something in house that meets my needs as I spend more time uploading files than I do on any other aspect of onboarding a new item.
Filemonk has been great. In over 1400 deliveries of digital products, maybe 3 weren't delivered. So, that's a 99.7+%. Honestly, it's probably closer to 100%
I've been happy with Filemonk as the delivery system for my digital products. And they have a responsive tech team.
Me gustó mucho esta app, llevo un par de meses usandola sin problemas. Hoy tuve un inconveniente y el servicio al cliente fue impecable, en menos de 1 hora habían solucionado el tema.
This app has been pretty straight forward to set up, and help has been great. Chat was very responsive, and I was able to get help from someone on a Sunday and the issue was resolved quickly. I recommend this as a great digital download solution, especially for smaller businesses just getting started.
Thank you so much for sharing your experience! I am happy I could help you set up our App in your store. :)
Please let me know if you require any additional assistance with setting up our app.
Best Wishes!
Hassan Khan | Technical Support Specialist
really good customer service Arab was great
Love this app! I sell digital templates and my customers instantly get their download after purchase. The free version comes with 50 emails per month which is perfect for my small business! Support is fast as well.