Digital Downloads ‑ Filemonk
Cumpre os mais elevados padrões de qualidade da Shopify para velocidade, facilidade de utilização e valor para o comerciante
Avaliações (406)
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It's complicated, but the help desk is very helpful.
Thank you for your feedback! 😊 We appreciate your honesty and are glad to hear that our help desk has been able to assist you effectively. We’re always working to make the experience smoother, and we value your input as we continue to improve.
If you ever need further assistance or have questions, feel free to reach out—we’re here to help!
- Sneha / Senior Technical Support Specialist
After an initial miscommunication the app developer reached out to find a solution. Would update to 5 stars once this will be finalised.
Thanks so much for writing a review and for working with me in understanding the problem and rectifying it. It's been 2+ years of running Filemonk and we work hard to do our best in supporting merchants. Let me know if there's anything else I can help you with. :)
-- Sandesh / CEO
Great tech support!
Thank you for taking the time to leave a review. It was my pleasure to help you set up your DKIM authentication to send out emails using your custom email address.
Please feel free to reach out for anything, we're here to help :)
-Anaam / Merchant Success Lead
Funciona muy bien, permite enviar mails post compra con link de descarga y ofrece amplio espacio para subir documentos como producto digital. Fácil de usar. Lástima que el botón de descarga inmediata posterior al pago solo este disponible en plan de pago y no versión gratita, pero es una buena alternativa para negocios con ventas recurrentes. La recomiendo.
¡Gracias por tu atenta reseña! 😊 Nos alegra saber que Filemonk está funcionando bien para usted, especialmente con los correos electrónicos posteriores a la compra y el amplio espacio para productos digitales. Entendemos sus comentarios acerca de que el botón de descarga inmediata está disponible solo en el plan pago y siempre buscamos mejorar nuestras ofertas para todos los usuarios.
Realmente apreciamos su recomendación y, si alguna vez necesita ayuda o tiene alguna pregunta, ¡no dude en comunicarse! ¡Le deseamos un éxito continuo con su negocio! :)
- Sneha / Senior Technical Support Specialist
Haven't had a huge amount of experience with the app itself at time of writing as I'm still doing legwork on digital options while setting up my store, but I've spoken with Vishu from Filemonk on a few occasions now, and he has been incredibly helpful and quick to respond to my queries and questions. The customer service is definitely great here.
Nagaraj was my agent and was helpful to me. They have extra help for new businesses that offers extra space usage. Can't wait to use it!
Thank you for the kind review! I'm glad I could assist with verifying your store and providing extra storage on the free plan under early stage program. If you need any further help, feel free to reach out anytime!
Nagaraj / Technical Support Specialist
对于中国的商家语言设置没有中文有的时候工作没有搞懂或者无法顺利完成
Awesome Experience! It's quite easy to get around yet very versatile. They even gave us some free extra storage to get started!
So far so goo, customer service was helpful
Thank you for the review! So glad to know Filemonk is going great for you. We're always here to help. :)
Hi good day,
So far this app has been really good. I have not had any issues with it so far. Customer service has been great. Very timely and responsive. I would recommend this app to anyone.